Frequently Asked Questions:
Check out this section to get answers for all the frequently asked questions.
If you’d like get in touch with us, please do write to us at firstname.lastname@example.org or call us on 1800 890 1222 between 8:00 am & 8:00 pm throughout the week and we will respond immediately.
You can also reach out to us on Whatsapp : 70003 70003
How do I register?
Do I need to register before shopping on JioMart?
Can I register multiple times using the same phone number/email ID?
What if I enter the wrong email ID while registering online/through the phone?
Login / Account Related
What is My Account?
I am unable to login
Product / Price / Promotion
How do I look for a particular Product?
How will you ensure the freshness of products?
How do I know if I placed my order correctly?
Can I call and place an order?
How are the fruits and vegetables weighed?
How do I make changes to my order?
What are the various modes of payment I can use for shopping?
- Credit Card / Debit Card
- Cash on Delivery
How will I know if JioMart delivers to my area?
What is the RelianceOne?
- Reliance Fresh
- Reliance Smart
- Reliance Jewels
- Reliance Digital
- Reliance Trends
- Reliance Footprint
- Vision Express
How do I become a RelianceOne Member?
What are benefits of RelianceOne?
- Exclusive discounts and offers on your favourite brands and products
- SMS and Emailer alerts with special offers
- Loyalty Points on every purchase
- Redeem Loyalty Points against transactions