resQ Screen Protection Plan for 24 months on Smartphone/Tablet.

Why buy 24 months Screen Protection Plan for your Smartphone/Tablet

Screen damage repaired:

Repair of any type of screen/ touch damage from an accidental external impact repaired at a nominal service fee payment.

Free pick up & delivery:

Avoid the long queues at the service centre with free doorstep pick-up and delivery services of your smartphone/Tablet.

Repair from authorized service centres:

Your smartphone/Tablet would be repaired from resQ authorized service centres from any of the 27000+ pin codes across the country.

Hassle free repair request journey:

Simple 2-step process to get your smartphone/Tablet repaired in case the worst happens. Register your request through one of the channels and pay the necessary fees. We then take care of the rest – pick it up, get it repaired and then deliver it back to you.

FAQ's

What is repaired under this plan?

Any type of screen damage due to an accidental external impact can be repaired under this program.

To what extent will the cost of repairs be covered?

Only the screen of the smartphone/Tablet will be repaired in this plan. In case of any damage other than the screen, you would need to pay additional amount at applicable market rates for its repair.
All you need to pay is the service fees as stated below, for your repair request whereas we take care of your screen repair including labour cost as well as the logistic cost for pick-up and delivery of your smartphone/Tablet.

₹ 999/- For First Repair Request

₹ 1499/- For First Repair Request

Are accessories repaired in this plan?

This plan does not repair any type of accessory such as chargers, batteries, earphones, headphones etc. (this list is not exhaustive).

What happens if the smartphone/Tablet cannot be repaired?

In case the smartphone/Tablet cannot be repaired or is declared to be Beyond Economically Repairable (BER), then we would provide you with a like to like replacement of your smartphone/Tablet. Based on the age of the device, you just need to pay the additional fees as defined in the plan Terms & Conditions. Detailed terms for the same can be referred to in your plan Terms & Conditions.

How to register your repair request to avail the plan benefits?

Simply log onto our 24/7 online chatbot Mia at https://bit.ly/miaresq or call our call centre at 1800 102 8647 between Monday to Sunday (9:00 am to 6:00pm, except on public holidays), answer the details requested for and pay the service fee and submit documents post verification.
We will then schedule the pick-up, pick it up, get it repaired and then deliver it back to you.

Warranty	2 Years

Customer care address	Reliance Digital, Reliance Retail Limited, 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai-400 002, Maharashtra, India.
Customer care Phone	1800-889-1055
Customer care email	reliancedigital@ril.com
Country of origin	India
Name and address of Packer	NA
Name and address of Manufacturer	NA
Name and address of Importer	NA
Name of Seller	Reliance Retail Ltd.
Month and Year of Commodity First Manufactured/Imported/Packed	NA
Commodity name	Extended Warranty Service
Net Quantity	1N
Name and address of Marketed By	NA

Return Policy

Items are eligible for return within 7 Days of Delivery (T&C Apply*)

All accessories, product & packaging need to be returned in original condition