Apple iPhone 12 64 GB, Black
Warranty : 1 Year
Offers
Plan Details
Free installation service

Apple iPhone 12 64 GB, Black

₹3,700.00

Features
  • 12 Months cover from date of purchase for New Smart Phones
  • Repair of device for Accidental and/or Liquid damage.
  • Max 2 repair requests, cumulatively capped upto the device invoice value.
  • Like to Like replacement
  • Free Pick-up & Drop
  • 14 Working Days TAT
Description

Ever accidentally spilt coffee, tea or water on your phone? Did your phone ever get drenched in the rain? All of these can damage parts within your phone and make it unusable or non-responsive just when you most need it. Smartphones are fragile and prone to physical damage. So we recommend you buy this accidental damage and liquid protection cover. Fixing a liquid damaged Smartphone is expensive and time consuming if it isn't covered under the manufacturer warranty or extended warranty. Buying this Extended Warranty for your smartphone will protect your phone for 12 months.

Specifications
Validity 1 Year
Brand Reliance Retails
Warranty 1 Year on handset. 6 months on accessories
Return Policy

Items are eligible for return within 7 Days of Delivery*. All accessories, product & packaging need to beEver accidentally spilt coffee, tea or water on your phone? Did your phone ever get drenched in the rain? All of these can damage parts within your phone and make it unusable or non-responsive just when you most need it. Smartphones are fragile and prone to physical damage. So we recommend you buy this accidental damage and liquid protection cover. Fixing a liquid damaged Smartphone is expensive and time consuming if it isn't covered under the manufacturer warranty or extended warranty. Buying this Extended Warranty for your smartphone will protect your phone for 12 months.

Price Details

Samsung 138 cm smart television with Pureview QLED

₹77,000.00

1 Year resQ Care Plan. Accidental and liquid damage Protection for LCD

₹77,000.00

Amount Payable:

₹77,000.00

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Key Features
  • Super Retina XDR Display
  • 5G Enabled Phone
  • All?screen OLED Display
  • Fingerprint-resistant Oleophobic Coating Screen
  • Rated IP68 Splash, Water and Dust Resistant
  • A14 Bionic Chip
  • Dual 12 MP Camera System: Ultra Wide and Wide Cameras
  • 12 MP TrueDepth Camera
  • Face ID Enabled by TrueDepth Camera
  • Wireless Charging Compatible
Description


* This Apple iPhone 12 Smartphone image is for illustration purpose only. Actual image may vary.


iPhone 12

Blast past fast.

A14 Bionic, the fastest chip in a smartphone. An edge-to-edge OLED display. Ceramic Shield with four times better drop performance. And Night mode on every camera. iPhone 12 has it all — in two perfect sizes.

Big News.

11%thinner

15%smaller

16%lighter


* This Apple iPhone 12 Smartphone image is for illustration purpose only. Actual image may vary.


Big news.

iPhone 12

15.49 cm (6.1 inch) Super Retina XDR display


* This Apple iPhone 12 Smartphone image is for illustration purpose only. Actual image may vary.


Mini news.

iPhone 12 mini

13.71 cm (5.4 inch) Super Retina XDR display


* This Apple iPhone 12 Smartphone image is for illustration purpose only. Actual image may vary.


Mini but mighty.


* This Apple iPhone 12 Smartphone image is for illustration purpose only. Actual image may vary.


Ceramic Shield. Clearly tougher than any smartphone glass.

4x better drop performance


* This Apple iPhone 12 Smartphone image is for illustration purpose only. Actual image may vary.


Aerospace-grade. Aluminium Edges.


* This Apple iPhone 12 Smartphone image is for illustration purpose only. Actual image may vary.


H2OK

Even better spill and splash resistance


* This Apple iPhone 12 Smartphone image is for illustration purpose only. Actual image may vary.


Five fresh finishes.


* This Apple iPhone 12 Smartphone image is for illustration purpose only. Actual image may vary.


Five fresh finishes.


* This Apple iPhone 12 Smartphone image is for illustration purpose only. Actual image may vary.


Five fresh finishes.


* This Apple iPhone 12 Smartphone image is for illustration purpose only. Actual image may vary.


Five fresh finishes.


* This Apple iPhone 12 Smartphone image is for illustration purpose only. Actual image may vary.


Five fresh finishes.


* This Apple iPhone 12 Smartphone image is for illustration purpose only. Actual image may vary.


11 trillion operations per second.

A14 Bionic is the fastest chip in a smartphone. And it pushes what’s possible. Like crunching trillions of operations on the Neural Engine. Or shooting in Dolby Vision — even pro movie cameras can’t do that. It’s super efficient for great battery life. And it’s ahead of its time, prepared to power pretty much anything that comes next.


* This Apple iPhone 12 Smartphone image is for illustration purpose only. Actual image may vary.


Super Retina XDR display Behold OLED.

Vastly more contrast. Incredible colour accuracy. A huge jump in pixel density.4 Wow. Just wow. OLED delivers brighter brights, darker blacks and higher resolution for everything you look at. This is the best iPhone display we’ve ever made, and it goes all the way to the edge.


* This Apple iPhone 12 Smartphone image is for illustration purpose only. Actual image may vary.


Dual camera system. Welcome to the dark side.

Both the Wide and Ultra Wide cameras now have Night mode — and it’s better than ever at capturing incredible low-light shots. The new Wide camera brings in 27% more light. So whether you take photos by day or by moonlight, you’ll get a level of detail and colour that wasn’t possible before.


* This Apple iPhone 12 Smartphone image is for illustration purpose only. Actual image may vary.



* This Apple iPhone 12 Smartphone image is for illustration purpose only. Actual image may vary.


Evenings have entered the picture.

Night mode

senses when light is low and kicks in automatically, maintaining clarity while capturing beautiful vibrant colour. All you have to do is start snapping.


* This Apple iPhone 12 Smartphone image is for illustration purpose only. Actual image may vary.


Photos that were once hard to capture — like a dramatic moonlit scene — now come out sharper than ever.


* This Apple iPhone 12 Smartphone image is for illustration purpose only. Actual image may vary.


Deep Fusion,

in mid to low light, analyses multiple exposures to maximise detail. Check out the texture in the wood, fabric and crystal. And the Ultra Wide gets you a heroic perspective.


* This Apple iPhone 12 Smartphone image is for illustration purpose only. Actual image may vary.


Automatic magic.

Smart HDR 3

balances the elements in a shot, bringing out detail in the subject and trees while retaining the rich colour of the sky — even at high noon.


* This Apple iPhone 12 Smartphone image is for illustration purpose only. Actual image may vary.


Beyond faces, Smart HDR 3 uses machine learning to recognise scenes, then adjusts sharpness, colour and white balance where needed.


* This Apple iPhone 12 Smartphone image is for illustration purpose only. Actual image may vary.


Even in bright light, Smart HDR 3 is amazing at capturing texture, skin tone, colour saturation and individual details that make photos feel true to life.


* This Apple iPhone 12 Smartphone image is for illustration purpose only. Actual image may vary.



* This Apple iPhone 12 Smartphone image is for illustration purpose only. Actual image may vary.



* This Apple iPhone 12 Smartphone image is for illustration purpose only. Actual image may vary.


Face it. Nothing beats Portrait mode.

Portrait mode

is even better at artfully blurring the background to put all the focus on your subject. Lovely, isn’t it?


* This Apple iPhone 12 Smartphone image is for illustration purpose only. Actual image may vary.


Take great photos even further by choosing from six creative lighting effects, like High Key Light Mono, Natural Light and Studio Light.


* This Apple iPhone 12 Smartphone image is for illustration purpose only. Actual image may vary.


Video

Low lights. Camera. Action.

How do you improve on the highest-quality video in a smartphone? Make it even better in low light - a full 27% better. That means no hour is off limits for more beautifully detailed video. Then there’s Night mode Time-lapse. Just prop up your iPhone and let the light trails begin.


* This Apple iPhone 12 Smartphone image is for illustration purpose only. Actual image may vary.


And boom.
You own a film studio.

Now you can record 4K HDR video with Dolby Vision. Edit in Photos or iMovie. Then zap it to your TV using AirPlay5 to see all that colour and detail. It’s a start-to-finish cinematic experience — found only on iPhone. Which comes in handy when your dog does something adorable.


* This Apple iPhone 12 Smartphone image is for illustration purpose only. Actual image may vary.


Night mode selfies

You look amazing in the dark.

Night-time is the right time for a selfie. Because Night mode and a slew of other great features are now on the front camera. Like Deep Fusion, Smart HDR 3, Dolby Vision recording and more. You lucky duck face.


* This Apple iPhone 12 Smartphone image is for illustration purpose only. Actual image may vary.


MagSafe accessories. Everything just clicks.


* This Apple iPhone 12 Smartphone image is for illustration purpose only. Actual image may vary.


Beautifully stackable.

Snap on a new MagSafe case, wallet or both. (Fear not, the wallet is shielded so it’s safe for credit cards.)


* This Apple iPhone 12 Smartphone image is for illustration purpose only. Actual image may vary.


Turbo chargeable.

Magnets align themselves perfectly every time for faster wireless charging.


* This Apple iPhone 12 Smartphone image is for illustration purpose only. Actual image may vary.


Mix and matchable.


* This Apple iPhone 12 Smartphone image is for illustration purpose only. Actual image may vary.


Wireless

Let’s speed things up.

iPhone 12 delivers 4G LTE at up to 2 Gbps. So you can download shows, upload photos and stream high-quality video even faster. And you can do it in more places, because iPhone 12 has up to 32 LTE bands — more than any other smartphone.


* This Apple iPhone 12 Smartphone image is for illustration purpose only. Actual image may vary.


Get right to the good stuff.

iOS 14 is packed with shortcuts that get you just what you want, right when you want it.

Pinned conversations

Messages put the people you talk to most right at the top off the list.


* This Apple iPhone 12 Smartphone image is for illustration purpose only. Actual image may vary.


Widgets

have been redesigned to serve up info you want at a glance - right on your Home Screen.


* This Apple iPhone 12 Smartphone image is for illustration purpose only. Actual image may vary.


App Clips

are easy to discover and use right in the moments you need them.


* This Apple iPhone 12 Smartphone image is for illustration purpose only. Actual image may vary.


Privacy is built in.

iPhone is designed to protect your information. Face ID data doesn’t leave your iPhone and is never backed up to iCloud or anywhere else. All the iMessages you send are encrypted. iOS shows you an app’s privacy practices before you download it. And the list goes on.

We reduced our carbon footprint. By thinking inside the box.

Across the iPhone family, we’re removing the power adapter and EarPods that often go unused, but including the fast-charging USB C to Lightning cable that most people need. That shrinks packaging and more boxes per shipment means fewer shipments overall. We’re also transitioning our manufacturing partners to renewable energy. Altogether, this eliminates over 2 million metric tons of carbon emissions annually.


* This Apple iPhone 12 Smartphone image is for illustration purpose only. Actual image may vary.


Even the little things are a big deal.

Augmented reality

The power of A14 Bionic brings the latest AR experiences to life. Explore ancient relics, dissect a frog - even try out a new couch with AR Quick Look.

More shots, less lag

Snapping shots quickly? iPhone intelligently adapts, speeding up processing so you can capture all the action.

Have two numbers

Dual SIM with eSIM lets you have both a personal number and a business number on the same iPhone.

Spatial audio with Dolby Atmos

Sound moves around you in 3D space, so you feel like you’re inside the action.

Recycled rare earth in magnets

iPhone 12 uses 100% recycled rare earth elements in all magnets, including those in our MagSafe accessories.

Use AR to see it from every angle.

Open this page using Safari on your iPhone or iPad.


* This Apple iPhone 12 Smartphone image is for illustration purpose only. Actual image may vary.


Specifications
General Information
Colour Black
Sub-brand iPhone
Model 12
Brand Apple
Phone Hardware & Storage
Internal Storage 64 GB
Processor A14 Bionic Chip, Next?generation Neural Engine
Phone OS
Operating System iOS 14
Network & Inter-device Connectivity
Operating System Type iOS
SIM Type Dual SIM (Nano + eSIM)
4G Yes - LTE
USB Lightning
5G Yes
Phone Battery & Charge Time
Battery Run Time Video Playback: Upto 17 hours Video Playback (Streamed): Upto 11 hours Audio Playback: Upto 65 hours
Quick Charge Yes
Phone Network & Inter-device Connectivity
Bluetooth Version v5.0
Bluetooth Yes
EDGE Yes
Water Resistant Yes
Fingerprint Recognition No
Sensors Barometer, Accelerometer, Proximity, Ambient Light
Screen Display & Camera
Selfie Camera 12 MP
Screen Size (Diagonal) 15.49 cm (6.1 inch)
Rear Camera 12 MP, 12 MP
Display Type Super Retina XDR
Formats Supported
Audio Formats MP3, FLAC
Video Formats H.264
Additional Features
Features Lightning ConnectorLightning Connector
Wireless Charging Support No
In The Box & Warranty
In The Box USB-C to Lightning Cable, Documentation, USB-C to Lightning Cable (1m)
Warranty 1 Year
Manufacturing & Packing Information
Country of origin China
Name and address of Packer Apple Inc. or Apple India Private Limited, Apple Inc, One Apple Park Way, Cupertino, CA 95014, USA. or Apple India Private Limited No.24, 19th floor, Concorde Tower C, UB City, Vittal Mallya Road, Bangalore - 560 001
Name and address of Manufacturer Apple Inc. or Apple India Private Limited, Apple Inc, One Apple Park Way, Cupertino, CA 95014, USA. or Apple India Private Limited No.24, 19th floor, Concorde Tower C, UB City, Vittal Mallya Road, Bangalore - 560 001, Apple Inc. or Apple India Private Limited, Apple Inc, One Apple Park Way, Cupertino, CA 95014, USA. or Apple India Private Limited No.24, 19th floor, Concorde Tower C, UB City, Vittal Mallya Road, Bangalore - 560 001
Name and address of Importer Apple India Private Limited No. 24, 19th Floor, Concorde Tower C, UB City, Vittal Mallya Road, Bangalore - 560001
Name of Seller Reliance Retail Ltd.
Month and Year of Commodity First Manufactured/Imported/Packed October' 2020
Commodity name Mobile Phone
Item Width 8.96 cm
Item Height 2.82 cm
Item Length 16.49 cm
Net Quantity 1N
Net Weight 393.6 gram
Name and address of Marketed By Apple India Private Limited No.24, 19th floor, Concorde Tower C, UB City, Vittal Mallya Road, Bangalore - 560 001
Article ID: 491901528
Offers 
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Apple iPhone 12 64 GB, Black
Apple iPhone 12 64 GB, Black
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Exchange Your Phone

Select your phone brand & model

Don't wish to exchange?
You may remove exchange offer
Exchange Guide

How do I avail exchange offer?

Answer few simple questions about your old device

Get the exchange value

Keep your device handy when our delivery executive arrives

Key points to keep in mind before exchange:

  • The old phone or device should be in working condition (It should be switched ON and all buttons should be in working condition)
  • Delete all your personal data by performing ‘Factory Reset’ and remove any memory card from your old phone or device
  • Keep your phone/device in unlocked mode while handing over old phone/device to Delivery Partner (Please remove any passwords or screen locks)
  • Delivery Partner will check the physical & functional conditions of the old phone/device (Check damage, working of touchscreen and camera condition) and match IMEI number with the information entered by you while buying new phone on JioMart.

Working of exchange operation on JioMart

For Mobiles

  1. Click on ‘Exchange’ available on ‘Details Page of Product’ you want to buy.
  2. On JioMart application, you must select the ‘Brand and Model’ of the old phone to be exchanged.
  3. Now, on JioMart application, you can select the condition of the smartphone (Perfect condition, Minor Body scratches an Both Screen & Body damage)
  4. Then on the app, you must enter the IMEI number of the smartphone. The same IMEI will be checked at the time of pickup for validation.
  5. You need to accept the terms and conditions for exchange before proceeding with exchanging your device with JioMart. Please read Exchange T&C present on JioMart application.
  6. After completing all the steps above, you can see ‘Exchange’ as applied on ‘Product Details’ page and proceed with adding product to cart
  7. You will be able to track the status of new product and old product to be exchanged on ‘JioMart Order History’ page by clicking on my order tab
  8. Exchange will be performed while delivering the new smartphone to customer
  9. Quality check of the old phone to be exchanged will be done at the doorstep by Delivery Partner.
  10. Delivery Partner will check following parameters while doing quality check –
    • IMEI number
    • Power switch ON/OFF
    • Working of all buttons
    • Damage on body of the phone
    • Working of touchscreen
    • Working and physical condition of camera
  11. If quality check passes, you will be able to exchange your old phone and accept the delivery of the new smartphone
  12. If quality check fails, you have the following two options:
    • Accept the new phone order – You can accept the new phone by paying an exchange amount (this is the same as Exchange Value which was applied during checkout) to the Delivery Partner either in cash or via any other digital payment mode offered by the Delivery Partner
    • Does not accept the new phone order – You have an option to not accept new order by not paying the exchange amount
  13. Once the exchange is completed, you can see related information on Order Details page

FAQs

Stage 1: While placing an order on JioMart

  1. How do I find products eligible for exchange?
    • You will be able to see 'Exchange Offer Available' within the product section on listing page.
    • On ‘Product Details’ page, ‘Exchange’ will be active if PIN Code is serviceable for exchange process and by clicking on the same, you will be able to enter required details
  2. How to find an IMEI number if I want to exchange my old smartphone?
    • To know IMEI number, dial *#06# on your phone (Please enter IMEI 1 in case of dual sim phone.)
    • You can also find the IMEI number in the original package, phone settings and inside battery compartment
  3. Can we get a list of used products that can be exchanged on JioMart?
    No, as the list shared by Buyback Partner keeps on changing and is dynamic in nature. You can check the Brand and Model during Step 1 of the exchange process.
  4. Is it possible to exchange more than one used device to buy a new device?
    No, you will be able to exchange only one device for the new one.
  5. Can Delivery Address for new smartphone and Pickup Address for old smartphone be different?
    No, as this is a hand-on-hand exchange process, the old device will be picked up at the time of delivering the new device at the delivery address.
  6. Do I need to pay pickup charges for exchange?
    No, you do not need to pay any pickup charges for exchanging your old device with JioMart.

Stage 2: After placing an order on JioMart

  1. How do I track the status of my order with Exchange?
    You can go to ‘My Order’ tab and check the status of your new product and old product in the same section.
  2. Will my old product be picked up before the new product gets delivered?
    No, as this is hand-on-hand exchange operation, old device will be picked up at the time of delivering new device.
  3. Do I need to send old products to JioMart?
    No, we will arrange a pickup of your old phone while delivering the new smartphone.

Stage 3: At the time of Delivery and Pick up

  1. Is it possible to understand what parameters are being checked as part of quality check at doorstep for old phone?
    Yes, Delivery Partner will check following parameters while doing quality check:
    • IMEI number
    • Power switch ON/OFF
    • Working of all buttons
    • Damage on body of the phone
    • Working of touchscreen
    • Working and physical condition of camera
  2. If the battery of my phone is dead/damaged or in poor condition, will my smartphone be eligible for exchange?
    Though the condition of the smartphone will be checked at the time of quality check at the doorstep, JioMart recommends not to exchange as there are higher chances of quality check failure at the doorstep.
  3. Is it compulsory to provide original accessories and packaging of my used product?
    Though it is not mandatory, JioMart recommends that you provide old phone along with original accessories and packaging.
  4. What happens if quality check gets failed at the doorstep?
    If quality checks fail at doorstep, you will be provided with two options:
    • Accept the new phone order – You can accept the new phone by paying an exchange amount (this is the same as Exchange Value which was applied during checkout) to the Delivery Partner either in cash or via any other digital payment mode offered by the Delivery Partner
    • Does not accept the new phone order – You have an option to not accept new order by not paying the exchange amount

Stage 4: After new product delivery

  1. Is it possible to get my old device which is exchanged with new device?
    No, it is not possible to get the old exchanged device back after delivery of the new device as it has already been processed by our third-party buyback partners.
  2. Will I be able to check the details of my old product exchanged on JioMart?
    Yes, you will be able to see details of your old product exchanged in the Order History and Order Details page.
  3. Am I allowed to return the new product which I ordered with Exchange?
    Yes, you will be allowed to return the new product based on the Return Policy mentioned on the Product Details Page.
  4. Am I allowed to replace the new product if I find any damage after accepting the delivery?
    No, currently at JioMart we are not allowing replacement options, but you can return the product you ordered.
  5. Where shall I get the refund of old smartphone exchanged if I do return the new product?
    Refund of the old smartphone exchange will be credited to either JioMart Wallet or bank account based on your selection.
  6. Shall I be able to track Refund status on JioMart Application?
    Yes, once the refund gets processed you will be able to see Refund Details inside the My Refund section and on the Order Details page.
Exchange Terms & Conditions

These exchange offer terms and conditions (“Offer Terms”) set out the terms and conditions in relation to the exchange of Used Products (defined hereinafter) on https://www.jiomart.com, as well as any other mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Platform”), as updated from time to time (“Exchange Offer”). The Offer Terms constitute an agreement between Reliance Retail Limited (“Reliance”, “we”, “us” or “our”) and any natural or legal person who avails the Exchange Offer in any manner (“users”, “you” or “your”).

These Offer Terms constitute an electronic record within the meaning of the applicable law. This electronic record is generated by a computer system and does not require any physical or digital signatures.

By availing the Exchange Offer, you expressly agree to be bound by these Offer Terms. These Offer Terms shall be read together with the Terms and Conditions and the Privacy Policy of the Platform and other applicable rules, policies, and terms posted on the Platform, available through Platform, or provided with the Services (“Platform Terms” and collectively with these Term, “Agreement). If these Offer Terms are inconsistent with the Platform Terms, these Offer Terms will prevail to the extent of such inconsistency with respect to the Exchange Offer.

  1. SCOPE OF EXCHANGE SERVICES
    1. The Offer Terms set out herein specifically govern your access and use of the Exchange Offer, which allows you to, inter alia, exchange used mobile phones, laptops, digital wearables, television sets or digital devices (“Used Product”) to avail a discount on purchase of mobile phones, laptops, digital wearables, television sets or digital devices listed and made available on the Platform (“New Product”).
    2. Please note that we may from time to time change the Offer Terms that govern the availing of the Exchange Offer. Every time you wish to use our Exchange Offer, please check these Offer Terms to ensure that you understand our terms and conditions applicable at that point of time. If you do not agree to the Offer Terms, you are advised not to transact on the Platform or avail Exchange Offer. Further, please note that Reliance reserves its right to either change the format and the content of the Platform and/or suspend the operation of the Exchange Offer, inter alia, for support or maintenance work, in order to update the content or for any other reason, at any time.
    3. You agree and acknowledge that we may, at our sole discretion: (a) determine the Used Products eligible for buy-back or exchange; (b) seek such information, details or documents in respect of the Used Products from you as we may deem necessary; or (c) reject Used Products and refuse to provide Exchange Offerfor specified Used Products or identified locations or for any other reason we may determine at our discretion.
  2. ELIGIBILITY
    1. You agree and acknowledge that only the registered users would be entitled to access and/or avail the Exchange Offeron the Platform.
    2. You agree and acknowledge that only 1 (One) Used Product is eligible to be used for Exchange Offerat the time of purchase of 1 (One) New Product from the Platform. Further, it is hereby clarified that the pick-up of the Used Product and delivery of New Product (as purchased on the Platform by you) shall occur simultaneously and that you shall keep ready the Used Products (along with related accessories, if any) during such pick-up.
    3. You agree and acknowledge that the Used Product shall be picked-up by us or our authorised logistic partners and you shall not be entitled to cancel the Exchange Offeror request for return of such Used Product subsequent to such pick-up (including in the event you opt to return the New Product). In the event you refuse to avail the Exchange Offerat the time of pick-up (in presence of the logistic partner) or fail to provide the Used Product in accordance with these Offer Terms, you shall be liable to pay the differential amount to the extent of value of the Used Product to such logistic partner in order to complete the purchase of the New Product.
    4. Subject to these Offer Terms, you agree and acknowledge that the terms of purchase of any New Product (and any benefits, discounts, or warranty associated with it) is distinct, separate and independent from the Exchange Offerprovided by us.
  3. COVENANTS AND UNDERTAKINGS
    1. While accessing and using the Exchange Offer, you hereby agree, acknowledge and undertake that:
      1. The Used Product has not been stolen and you are the sole, absolute and lawful owner of the Used Product and any accessories related thereto and the same is genuine and is not counterfeit, free from any and all encumbrances, liens, attachments, disputes, legal flaws, exchange or any agreement of sale etc;
      2. the Used Product was exclusively used for personal use, and not for business or commercial purposes;
      3. the Used Product distributed as gifts from state sponsored or NGO funded distribution programs are not accepted for exchange;
      4. you will not reproduce, duplicate, copy, sell, trade or resell the Exchange Offerfor any purpose;
      5. you shall format the Used Product; delete all personal data; remove any SIM cards, memory cards embedded or stored within the Used Product, prior to handing over the Used Product to our authorised logistic partners;
      6. sign out of all your accounts and registrations accessible on the Used Product, uninstall all downloaded applications, disable any “Find My Phone” features, and remove/ disable any lock code or passwords prior to handing over the Used Product to our authorised logistic partners. It is clarified that iOS users’ shall have their Apple ID and password ready to remove the “iCloud” lock at the time of pick-up;
      7. the Used Product shall match with the information, details and undertakings furnished at the time of requesting the Exchange Offeron the Platform;
      8. the Used Product was not purchased for and has not been used for fraudulent or criminal purposes;
      9. the IMEI number entered at the time of requesting the Exchange Offeron the Platform is true, accurate, correct and up to date;
      10. the IMEI number entered at the time of requesting the Exchange Offeron the Platform is true, accurate, correct and up to date;
    2. By availing the Exchange Offer, you agree and undertake to transfer all rights, title and ownership in the Used Device to us and/ or our representatives.
    3. You agree and understand that we (or our authorized logistic partners) reserve the right to validate and verify the the physical and functional conditions of the Used Product and match the same to the specifications/details/ information provided by you on the Platform, at the time of pick-up from your location. Such conditions and parameters shall include: (a) IMEI number; (b) power switch ON/OFF; (c) performance of all buttons, internal LCD screen and touchscreen (including cracks, visible lines, spots, water damage, or discoloration); (d) damage on body of the Used Product (for instance, any cracks (visual or internal), missing parts or components of the Used Product); (e) working and physical condition of camera; (f) brand and model of the Used Product; (g) performance and battery condition of the Used Product; and (h) internet access and connection. You agree and understand that any value or quotations provided by us on the Platform are subject to the inspection of the Used Product and no binding offer is made till such inspection and confirmation. We reserve the right to change the value or quotation of the Used Product at any time. You agree not to dispute or contest the final value or quotation, or the mode of evaluation of such final value or quotation.
    4. We reserve the right to reject the Used Product or refuse to provide you with Exchange Offerin the event, at the time of inspection, the Used Product does not fulfil the requirements set forth under these Offer Terms. The decision of Reliance and/or its representatives at the time of inspection shall be final in this regard and shall be binding on you. In such a case, you may either: (a) complete the purchase of the New Product from the Platform by paying the differential exchange amount (as may be intimated on the Platform) to our authorised logistic partner; or (b) not complete the purchase of the New Product.
    5. Refund: You may initiate a request for return and refund in accordance with the terms and within the timelines specified by us on the product details page if you are dissatisfied with the New Product purchased by you at the discounted rate (on availing the Exchange Offer). You agree and understand that we do not have any replacement policy for the products purchased on the Platform and such refund will only be processed upon successful return of the New Product. The refund amount will be credited within a period of 15 (fifteen) days from the date of refund approval to the original payment mode opted by you or in your associated wallet on the Platform (“Wallet”) or in your bank account, as may be chosen by you. In the event multiple modes have been used for making the aggregate payment, we may credit the refund amount (in parts and not collectively) using separate payment modes. We may request you for additional information (like bank account details, contact information, etc.) to enable such refund. You further acknowledge that after initiation of refund, it may take additional time for your refund to reflect in your account which is subject to your financial institution or payment solution provider terms and conditions. Please be informed that we do not make any cash refunds. However, if the refund does not happen by the date advised, you may contact us, and we will gladly help you.
  4. DISCLAIMER
    1. You expressly acknowledge and agree that Reliance makes no representation and disclaim all responsibility and liability for: (a) the completeness, accuracy, availability, timeliness, security, security and non-compatibility or reliability of the Exchange Offer; (b) whether the Exchange Offerwill meet your requirements or be available on an uninterrupted, secure, or error-free basis; or (c) the quotation or value of Used Products estimated on the Platform is and/ or will be complete, exhaustive, or accurate. No advice or information, whether oral or written, obtained through the Platform, will create any warranty or representation not expressly made herein or therein in respect of the quality of the Exchange Offerprovided on the Platform
    2. You expressly agree and undertake to not hold liable or initiate any claim against Reliance, its affiliates, authorised representatives, service providers (including logistic partners, buy-back partners), applicable seller, or any future purchaser of the Product in relation to the adequacy of the quotation or value (if any) of the Used Product provided as part of the Exchange Offer. In the event you do not agree with the value or quotation provided to you for the Used Product, you agree not to avail the Exchange Offer.
  5. INDEMNIFICATION AND LIMITATION OF LIABILITY
    1. To the extent permitted by applicable law, you agree to indemnify, defend and hold harmless Reliance, its affiliates, officers, directors, employees, consultants, licensors, agents, representatives, applicable seller and service providers (including logistic partners, buy-back partners) from and against any and all third- party claims, demands, expenses, losses, liabilities, damages, and/or costs (including reasonable attorney fees and costs) arising from your access to or use of the Exchange Offer, rejection of the Used Product, violation of these Offer Terms, use or processing of the Used Product, or infringement of any intellectual property or other rights of Reliance or any third-party. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us and/or a third party, and you agree to cooperate, at your expense, with our defines of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
    2. To the fullest extent permitted by law, in no event shall Reliance or any of its directors, officers, employees, agents or content or service providers be liable to you for any direct, indirect, special, incidental, consequential, exemplary, special, remote or punitive damage, including, but not limited to damages for loss of profits, goodwill, use, data or other intangible losses arising from, or directly or indirectly related to, the use of, or the inability to use, the Exchange Offeror the content, materials and functions related thereto.
    3. At no instance, Reliance, its affiliates, authorised representatives, service providers (including logistic partners, buy-back partners) shall be liable for your failure to erase any data (including personal data) or remove SIM cards, memory cards, ancillary data or hardware embedded in the Used Product or for any data which may remain un-erased or accessible pursuant to manual erasure/ removal. You shall not hold Reliance or its affiliates, authorised representatives, service providers (including logistic partners, buy-back partners) liable or responsible for retrieval or deletion of any un-erased or un-removed data or components
  6. MISCELLANEOUS

    In addition to these Offer Terms, you will also ensure that you are in compliance with the terms and conditions of the Agreement (including but not limiting to Platform Terms).

  7. GRIEVANCE REDRESSAL

    You may submit any grievance with respect to Platform or the Exchange Offer, including any complaints or grievances with respect to access or usage of Platform in violation of these Offer Terms by any person, to the grievance officer, appointed under the Platform Terms.

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