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Asus ROG Strix G15 Gaming Laptop (AMD Ryzen 7 4800H/16 GB/1 TB SSD/4 GB RTX 3050 Ti/Windows 11 Home/MSO/FHD), 39.62 cm (15.6 inch)
₹3,700.00
- 12 Months cover from date of purchase for New Smart Phones
- Repair of device for Accidental and/or Liquid damage.
- Max 2 repair requests, cumulatively capped upto the device invoice value.
- Like to Like replacement
- Free Pick-up & Drop
- 14 Working Days TAT
Ever accidentally spilt coffee, tea or water on your phone? Did your phone ever get drenched in the rain? All of these can damage parts within your phone and make it unusable or non-responsive just when you most need it. Smartphones are fragile and prone to physical damage. So we recommend you buy this accidental damage and liquid protection cover. Fixing a liquid damaged Smartphone is expensive and time consuming if it isn't covered under the manufacturer warranty or extended warranty. Buying this Extended Warranty for your smartphone will protect your phone for 12 months.
| Validity | 1 Year |
|---|---|
| Brand | Reliance Retails |
| Warranty | 1 Year on handset. 6 months on accessories |
Items are eligible for return within 7 Days of Delivery*. All accessories, product & packaging need to beEver accidentally spilt coffee, tea or water on your phone? Did your phone ever get drenched in the rain? All of these can damage parts within your phone and make it unusable or non-responsive just when you most need it. Smartphones are fragile and prone to physical damage. So we recommend you buy this accidental damage and liquid protection cover. Fixing a liquid damaged Smartphone is expensive and time consuming if it isn't covered under the manufacturer warranty or extended warranty. Buying this Extended Warranty for your smartphone will protect your phone for 12 months.
Samsung 138 cm smart television with Pureview QLED
₹77,000.00
1 Year resQ Care Plan. Accidental and liquid damage Protection for LCD
₹77,000.00
Amount Payable:
₹77,000.00
Product Added 
- Processor: AMD Ryzen 7 4800H Octa Core
- RAM: 16 GB
- Internal Storage: 1 TB
- Storage Type: SSD
- Operating System: Windows 11 Home
- Microsoft Office Included: Yes
ROG STRIX G15
Focused firepower streamlines and elevates the core Windows 10 Home gaming experience in the ROG Strix G15/17. With up to a powerful AMD Ryzen 9 5900HX CPU and GeForce RTX 3070 GPU, everything from gaming to multitasking is fast and fluid. Go full-throttle on esports speed with a competition-grade display up to 300Hz/3ms. Adaptive-Sync makes gameplay ultrasmooth, while advanced thermal upgrades help you stay cool under pressure. No matter what your game is, you can achieve your perfect play.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
Sporty aesthetics in three distinct colors take your look to the next-level. Stealthy Original Black, cool Eclipse Gray, and bright Electro Punk personas show off your gaming style. Play anywhere on a chassis that’s up to 7% smaller and more portable than previous generations. Subtle cut-outs and icons adorn the exterior and even add intrigue to the bottom of the laptop, setting the system apart at any angle. Illuminate your environment with Aura Sync accents that shine from the metallic ROG logo, across the backlit keyboard, to the wraparound light bar.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
Light ‘em up
Illuminate your life in RGB. A redesigned light bar increases the density of LEDs to create a more refined underglow beneath the chassis. Personalize your Aura Sync settings to set the ideal gaming mood across an entire ecosystem of compatible devices.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
Sporting good looks
From its aluminum-capped lid to its textured base, this laptop blends everyday durability with athletic style. The metal top resists knocks and bumps while also enabling slimmer bezels. The plastic palm rest stays cooler to the touch for more comfortable marathon gaming sessions. And the crosshatched grip along the bottom stays planted while playing and makes the chassis easier to grab on the go.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
Smaller size
The new Strix series packs serious gaming power into a more portable chassis. For 38.01 cm (15 Inch) models, the footprint is 7% smaller than the previous generation, while 43.18 cm (17 Inch) versions are 5% smaller. The trim and streamlined chassis makes it easier than ever to jump in-game anywhere. It also enables an 85% screen-to-body ratio with superslim bezels that make gameplay more immersive.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
Bigger touchpad
Improve everyday comfort and usability with an active touchpad area that’s 85% larger than previous generations. More space means greater precision along with more comfortable hand movements and gestures while you’re navigating. The glass pad is coated in a matte finish that adds strength with a silky smooth feel.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
Stun at every angle
Our 360 Degree design philosophy puts subtle, but distinctive elements across every part of the machine. On Original Black and Eclipse Gray variants, the dot matrix design evokes an illuminated cityscape with clean lines and professional polish. The bolder Electro Punk look has an angled cybertext pattern across the keyboard deck for futuristic flair. Even the bottom of the reveals thoughtful details, from the cross-hatched grip beneath the base to typographic elements around the trim that flash the ROG insignia.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
PERFORMANCE
GAMING GREATNESS
The latest processors team up to take down gaming, multitasking, and more. NVIDIA graphics up to a GeForce RTX 3070 GPU deliver smooth frame rates, while up to an overclockable AMD Ryzen 9 5900HX CPU powers through heavy lifting. Armed with up to 32GB of high-performance DDR4-3200 RAM, you can game, stream, and switch gears seamlessly. Up to 1TB of NVMe SSD storage accelerates load times for games and apps, and a second M.2 slot lets you add another drive to expand your collection.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
NVIDIA GeForce RTX graphics
Everything from esports to AAA gaming runs fast and fluid, powered by cutting-edge GeForce RTX 30 Series GPUs. Our top config has a GeForce RTX 3070 clocked up to 1660MHz at 115W with ROG Boost, with another 15W available from Dynamic Boost. It's built on Ampere, NVIDIA's 2nd gen RTX architecture, and combines new streaming multiprocessors with 2nd gen RT cores and 3rd gen Tensor cores to enable the most realistic ray-traced graphics and advanced Al features. The GPU also supports NVIDIA Reflex low-latency technologies for a competitive multiplayer edge and Broadcast effects that take streams to the next level.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
Dual-channel DDR4 memory
Multitask faster with up to 32GB of dual-channel DDR4-3200 memory. Gamers can switch gears between the latest AAA titles, stream, and chat with teammates without missing a beat, while serious power users and creators can run every program they need at once for peak productivity.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
Superfast SSD storage
Take back time for tasks that matter with superfast SSD storage. Dual M.2 slots connect directly to the CPU, bypassing bottlenecks that can limit performance. Up to a 1TB NVMe SSD loads massive games and apps at blazing fast speeds. Add a second drive with more space for all your favorite games and entertainment.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
GEFORCE RTX 30 SERIES LAPTOPS
GeForce RTX 30 Series powers the world's fastest laptops for gamers and creators. They're built with the award-winning Ampere -NVIDIA's 2nd gen RTX architecture --with new RT Cores, Tensor Cores, and streaming multiprocessors for the most realistic ray-traced graphics and cutting-edge Al features.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
NVIDIA AMPERE ARCHITECTURE
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
RTX. IT'S ON
Experience today's biggest blockbusters like never before with the visual fidelity of real-time ray tracing and the ultimate performance of Al-powered DLSS. RTX. It's On.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
DLSS AI ACCELERATION
NVIDIA DLSS is groundbreaking Al rendering that boosts frame rates with uncompromised image quality using the dedicated Al processing Tensor Cores on GeForce RTX. This gives you the performance headroom to crank up settings and resolutions for an incredible visual experience. The Al revolution has arrived to gaming.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
UP YOUR CREATIVE GAME
Take your creative projects to a new level with GeForce RTX 30 Series laptops. Delivering Al-acceleration in top creative apps. Backed by the NVIDIA Studio platform of dedicated drivers and exclusive tools. And built to perform in record time. Whether you're rendering complex 3D scenes, editing 8K video, or livestreaming with the best encoding and image quality, GeForce RTX laptops give you the performance to create your best.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
VICTORY MEASURED IN MILLISECONDS
NVIDIA Reflex delivers the ultimate competitive advantage. The lowest latency. The best responsiveness, powered by GeForce RTX 30 Series laptops. Acquire targets faster, react quicker, and increase aim precision through a revolutionary suite of technologies to measure and optimize system latency for competitive games.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
DISPLAY
PRECISION SPEED
Choose between high-refresh displays to customize your gaming experience. Go for esports excellence with up to a 300Hz/3ms gaming panel that offers tournament-level speed. Marvel at detail-rich visuals up to a 165HAWQHD display that deftly balances refresh rate and resolution. Both panels deepen immersion with Adaptive-Sync technology that eliminates screen tearing and minimizes stuttering. Super-narrow bezels frame your view, minimizing distractions to keep you locked in the scene.
* This Asus G513IE-HN040WS Laptop video is for illustration purpose only.
* This Asus G513IE-HN040WS Laptop video is for illustration purpose only.
COOLING
CUTTING-EDGE COOLING BOOSTS PERFORMANCE
Keep a low profile with quieter, more effective cooling. Liquid metal thermal compound pulls more heat away from the CPU. Arc Flow fans spin 84 blades each with a new design that pushes more air with less turbulence. Air flows through up to 4 heatsinks and fan outlets to rapidly expel heat. These and other improvements allow ROG Boost to overclock the GPU in Turbo mode, and they open up extra thermal headroom to pursue even higher GPU clocks and also overclock the CPU.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
Liquid metal
Liquid metal compound from Thermal Grizzly reduces CPU temperatures by up to 16 Degree C compared to standard thermal paste. Painting liquid metal onto CPUs is delicate work typically done by hand, but ROG commissioned custom equipment to automate the process with mechanical precision, designed a patented internal fence to contain the compound, and added a special step to protect surface-mounted components on the processor package.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
New Arc Flow Fans
New Arc Flow fans are designed to maximize airflow and keep noise levels low. Each one features 84 blades that vary in thickness from base to tip to maximize airflow, and the blades are capped by a special aerodynamic wave pattern that minimizes turbulence and noise. The fans are crafted from a liquid-crystal-polymer that's strong enough to maintain its shape while spinning at high RPMs, even with blades slimming down to just 0.2 mm. Despite making less noise than the previous generation, they help increase airflow by up to 35% for the CPU and 21% for the GPU.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
More ultrathin fins
Thermal energy is dissipated by up to 4 heatsinks and fan outlets in the flanks. Each heatsink is lined with ultra-thin copper fins as slim as 0.1 mm, allowing higher density and lower air resistance than typical fins that are twice as thick. In the Strix G15, this design improves heat dissipation by 13% while also reducing air resistance by 7%.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
Lower noise levels
Comprehensive cooling improvements let us boost performance while lowering acoustics. Silent mode reduces noise to just 35 dB for stealthy everyday operation, Performance mode hits 40 dB for distraction-free gaming, and Turbo mode stays under 45 dB for a surprisingly manageable full-throttle experience. Noise levels for maximum performance are 3 decibels lower than previous generations.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
3D Flow Zone
Ample airflow is a fundamental aspect of effective cooling. To amp up cool air intake for the Strix G15/17, its hinges are shifted forward in front of a heavily ventilated 3D Flow Zone. A trapezoidal cut carves out the bottom of the screen to ensure that the venting below is unobstructed, while giving the laptop its signature asymmetrical style.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
CoolZone keyboard
Extended gaming sessions can heat up internal components and make the keyboard above warm to the touch. To keep your fingers cool, small vents around the WASD keys let the fans draw cool air into the chassis from above. This design improves comfort for longer gaming marathons by keeping surface temperatures under 30 Degree Celsius, a reduction of up to 14% compared to competing laptops.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
Self-cleaning cooling 2.0
Keeping the heatsinks free of debris is critical to maintaining optimal thermal dissipation, so our engineers designed a special anti-dust tunnel that catches and channels particles outside the chassis to prevent build up. This self-cleaning system helps ensure consistent cooling performance over time, which improves long-term stability and overall reliability. Our latest design shortens the tunnels to make more space around the fans, increasing airflow by 15%.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
Extended heat spreader
The comprehensive thermal design includes an extended heat spreader that absorbs heat from the CPU, GPU, VRAM, and VRM. It combines with up to 6 heat pipes that cover the same components. This extensive thermal coverage helps sustain and extend the overall performance, reliability, and lifespan of the system.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
AUDIO
IMMERSE IN CRYSTAL CLEAR SOUND
Twin Smart Amp speakers fire sound directly at you to maximize clarity. Put on headphones to experience virtual 5.1.2-channel surround sound powered by Dolby Atmos, and be at the center of the action. Two-Way AI Noise-Cancelation removes unwanted noise from incoming and outgoing audio, making your team chat, streaming, and other communications crystal clear.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
Immersive sound
Richer audio draws you more deeply into gameplay and media. Virtual 5.1.2-channel surround sound powered by Dolby Atmos enhances spatial immersion with more nuanced, layered sound effects that you can optimize with specially tuned preset modes for movies and games.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
AI Noise Cancelation
Our advanced Two-Way Al Noise Cancelation technology runs on the CPU, which frees up the GPU to hit higher FPS. It works with any input device and also with downstream connections, letting you remove noise from both your own mic input and from incoming feeds. Noise-canceling settings can even be customized per program, filtering specific apps like voice chat without affecting game Audio you want to remain untouched.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
BATTERY
LIVE LONGER
Unplug and do more on the move with a high-capacity 90Wh battery. Extend your battery life away from wall sockets with Type-C charging from compatible power packs. For everyday activities like web browsing and streaming video, you can work off a smaller USB-C adapter up to 100 Watt and travel even lighter with a single charger for your laptop and phone.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
KEYBOARD
STRIKE WITH PRECISION
Precision and instinct define the desktop-inspired keyboard. Five dedicated hotkeys put frequently used controls within reach, so you can make quick adjustments while staying in the flow of the action. Bigger, isolated arrows, and well-spaced function keys let you navigate more intuitively and accurately. Highlight crucial commands with per-key RGB lighting. Punch in your inputs worry-free with durable key switches built to withstand over 20 million presses.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
Keyboard layout
Taking inspiration from the best desktop gaming keyboards, the Strix G15/17 features function keys that are spaced for fewer misses, and larger directional arrows that are isolated for precise fingertip control. The Space bar is extended and reshaped for greater comfort and accuracy when you need to jump into the thick of battle. Our 38.01 cm (15 Inch) models feature a digital numpad on the touchpad available with a tap, while 43.18cm (17 Inch) versions offer a full numeric keypad
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
Dedicated hotkeys
Dedicated gaming hotkeys sit just above the keyboard for quick access to the volume and mic mute controls, operating modes, and Armoury Crate. They're positioned on the left side, so you can access them instantly without tabbing out or taking your right hand off the mouse. Switch on your mic to strategize with your team or turn up the volume to hear everything in your vicinity without losing focus on the game.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
Overstroke technology
Exclusive ROG Overstroke technology registers keypresses earlier in the stroke, enabling a more responsive experience for serious gaming and work. Triggering earlier means faster, effortless input that can improve your accuracy, while the longer post-actuation travel allows for smoother control and comfort. Increase your actions per minute with a keyboard calibrated for gaming nt precision.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
AURA SYNC
AURA SYNC LETS YOUR PERSONALITY SHINE
Dim the lights and let Aura Sync take center stage. Illumination across the keyboard filters up through clear edges around the keys, and optional per-key RGB lets you highlight critical commands for quick navigation. Customizable colors extend into the light bar wrapped around three edges of the chassis, highlighting your setup with underglow. Add your favorite Aura Sync devices to make a matching environment all your own. Set the mood for immersive play. Link effects to in-game events. Show your true colors with a personalized experience.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
CONNECTIVITY
RELIABLE WI-FI 6 NETWORKING
Game at gigabit speeds where compatible connections are available with Wi-Fi 6 (802.11ax). It boosts peak interface bandwidth , increases efficiency and reliability on crowded networks, and offers lower latency for less lag in-game. ROG RangeBoost enhances reception by evaluating the signal strength of four internal antennas and then picking the best pair to use for your location, minimizing dead spots and increasing range by up to 30%.
* This Asus G513IE-HN040WS Laptop image is for illustration purpose only. Actual image may vary.
I/O port
COMPREHENSIVE CONNECTIVITY
Power up your setup with a versatile selection of I/O ports. Hook up next-gen devices at Gen 2 speeds via the USB 3.2 Type-C with DisplayPort 1.4 and USB Power Delivery. Three Type-A USB 3.2 Gen 1 ports are ready for your favorite gaming gear, while HDMI 2.0b lets you connect a 4K monitor or TV at up to 60Hz. The key ports are strategically positioned at the back to keep cables out of your space.
* This Asus G513IE-HN040WS Laptop image is fo
Return and Refund - Please refer to the policyhere.
Select your phone brand & model
How do I avail exchange offer?
Answer few simple questions about your old device
Get the exchange value
Keep your device handy when our delivery executive arrives
Key points to keep in mind before exchange:
- The old phone or device should be in working condition (It should be switched ON and all buttons should be in working condition)
- Delete all your personal data by performing ‘Factory Reset’ and remove any memory card from your old phone or device
- Keep your phone/device in unlocked mode while handing over old phone/device to Delivery Partner (Please remove any passwords or screen locks)
- Delivery Partner will check the physical & functional conditions of the old phone/device (Check damage, working of touchscreen and camera condition) and match IMEI number with the information entered by you while buying new phone on JioMart.
Working of exchange operation on JioMart
For Mobiles
- Click on ‘Exchange’ available on ‘Details Page of Product’ you want to buy.
- On JioMart application, you must select the ‘Brand and Model’ of the old phone to be exchanged.
- Now, on JioMart application, you can select the condition of the smartphone (Perfect condition, Minor Body scratches an Both Screen & Body damage)
- Then on the app, you must enter the IMEI number of the smartphone. The same IMEI will be checked at the time of pickup for validation.
- You need to accept the terms and conditions for exchange before proceeding with exchanging your device with JioMart. Please read Exchange T&C present on JioMart application.
- After completing all the steps above, you can see ‘Exchange’ as applied on ‘Product Details’ page and proceed with adding product to cart
- You will be able to track the status of new product and old product to be exchanged on ‘JioMart Order History’ page by clicking on my order tab
- Exchange will be performed while delivering the new smartphone to customer
- Quality check of the old phone to be exchanged will be done at the doorstep by Delivery Partner.
- Delivery Partner will check following parameters while doing quality check –
- IMEI number
- Power switch ON/OFF
- Working of all buttons
- Damage on body of the phone
- Working of touchscreen
- Working and physical condition of camera
- If quality check passes, you will be able to exchange your old phone and accept the delivery of the new smartphone
- If quality check fails, you have the following two options:
- Accept the new phone order – You can accept the new phone by paying an exchange amount (this is the same as Exchange Value which was applied during checkout) to the Delivery Partner either in cash or via any other digital payment mode offered by the Delivery Partner
- Does not accept the new phone order – You have an option to not accept new order by not paying the exchange amount
- Once the exchange is completed, you can see related information on Order Details page
FAQs
Stage 1: While placing an order on JioMart
- How do I find products eligible for exchange?
- You will be able to see 'Exchange Offer Available' within the product section on listing page.
- On ‘Product Details’ page, ‘Exchange’ will be active if PIN Code is serviceable for exchange process and by clicking on the same, you will be able to enter required details
- How to find an IMEI number if I want to exchange my old smartphone?
- To know IMEI number, dial *#06# on your phone (Please enter IMEI 1 in case of dual sim phone.)
- You can also find the IMEI number in the original package, phone settings and inside battery compartment
- Can we get a list of used products that can be exchanged on JioMart?
No, as the list shared by Buyback Partner keeps on changing and is dynamic in nature. You can check the Brand and Model during Step 1 of the exchange process. - Is it possible to exchange more than one used device to buy a new device?
No, you will be able to exchange only one device for the new one. - Can Delivery Address for new smartphone and Pickup Address for old smartphone be different?
No, as this is a hand-on-hand exchange process, the old device will be picked up at the time of delivering the new device at the delivery address. - Do I need to pay pickup charges for exchange?
No, you do not need to pay any pickup charges for exchanging your old device with JioMart.
Stage 2: After placing an order on JioMart
- How do I track the status of my order with Exchange?
You can go to ‘My Order’ tab and check the status of your new product and old product in the same section. - Will my old product be picked up before the new product gets delivered?
No, as this is hand-on-hand exchange operation, old device will be picked up at the time of delivering new device. - Do I need to send old products to JioMart?
No, we will arrange a pickup of your old phone while delivering the new smartphone.
Stage 3: At the time of Delivery and Pick up
- Is it possible to understand what parameters are being checked as part of quality check at doorstep for old phone?
Yes, Delivery Partner will check following parameters while doing quality check:- IMEI number
- Power switch ON/OFF
- Working of all buttons
- Damage on body of the phone
- Working of touchscreen
- Working and physical condition of camera
- If the battery of my phone is dead/damaged or in poor condition, will my smartphone be eligible for exchange?
Though the condition of the smartphone will be checked at the time of quality check at the doorstep, JioMart recommends not to exchange as there are higher chances of quality check failure at the doorstep. - Is it compulsory to provide original accessories and packaging of my used product?
Though it is not mandatory, JioMart recommends that you provide old phone along with original accessories and packaging. - What happens if quality check gets failed at the doorstep?
If quality checks fail at doorstep, you will be provided with two options:- Accept the new phone order – You can accept the new phone by paying an exchange amount (this is the same as Exchange Value which was applied during checkout) to the Delivery Partner either in cash or via any other digital payment mode offered by the Delivery Partner
- Does not accept the new phone order – You have an option to not accept new order by not paying the exchange amount
Stage 4: After new product delivery
- Is it possible to get my old device which is exchanged with new device?
No, it is not possible to get the old exchanged device back after delivery of the new device as it has already been processed by our third-party buyback partners. - Will I be able to check the details of my old product exchanged on JioMart?
Yes, you will be able to see details of your old product exchanged in the Order History and Order Details page. - Am I allowed to return the new product which I ordered with Exchange?
Yes, you will be allowed to return the new product based on the Return Policy mentioned on the Product Details Page. - Am I allowed to replace the new product if I find any damage after accepting the delivery?
No, currently at JioMart we are not allowing replacement options, but you can return the product you ordered. - Where shall I get the refund of old smartphone exchanged if I do return the new product?
Refund of the old smartphone exchange will be credited to either JioMart Wallet or bank account based on your selection. - Shall I be able to track Refund status on JioMart Application?
Yes, once the refund gets processed you will be able to see Refund Details inside the My Refund section and on the Order Details page.