Canon EOSR5 DSLR Mirrorless Camera with 35 mm Body
Warranty : 2 Years
Offers
Plan Details
Free installation service

Canon EOSR5 DSLR Mirrorless Camera with 35 mm Body

₹3,700.00

Features
  • 12 Months cover from date of purchase for New Smart Phones
  • Repair of device for Accidental and/or Liquid damage.
  • Max 2 repair requests, cumulatively capped upto the device invoice value.
  • Like to Like replacement
  • Free Pick-up & Drop
  • 14 Working Days TAT
Description

Ever accidentally spilt coffee, tea or water on your phone? Did your phone ever get drenched in the rain? All of these can damage parts within your phone and make it unusable or non-responsive just when you most need it. Smartphones are fragile and prone to physical damage. So we recommend you buy this accidental damage and liquid protection cover. Fixing a liquid damaged Smartphone is expensive and time consuming if it isn't covered under the manufacturer warranty or extended warranty. Buying this Extended Warranty for your smartphone will protect your phone for 12 months.

Specifications
Validity 1 Year
Brand Reliance Retails
Warranty 1 Year on handset. 6 months on accessories
Return Policy

Items are eligible for return within 7 Days of Delivery*. All accessories, product & packaging need to beEver accidentally spilt coffee, tea or water on your phone? Did your phone ever get drenched in the rain? All of these can damage parts within your phone and make it unusable or non-responsive just when you most need it. Smartphones are fragile and prone to physical damage. So we recommend you buy this accidental damage and liquid protection cover. Fixing a liquid damaged Smartphone is expensive and time consuming if it isn't covered under the manufacturer warranty or extended warranty. Buying this Extended Warranty for your smartphone will protect your phone for 12 months.

Price Details

Samsung 138 cm smart television with Pureview QLED

₹77,000.00

1 Year resQ Care Plan. Accidental and liquid damage Protection for LCD

₹77,000.00

Amount Payable:

₹77,000.00

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Key Features
  • Approx. 45MP Full-Frame CMOS Sensor
  • Upto 8-Stop In-Body Image Stabilizer X Optical Image Stabilizer
  • Upto 20 fps and Animal Detection AF
  • 8K DCI Movie and 4K DCI 120 fps Video Recording Capability
  • Wireless Connectivity
Description

Canon EOS R5 and EOS R6 - Born to Rule TVC (60 secs)


* This Canon EOS R5 Camera video is for illustration purpose only.

High Speed, High Performance

45MP CMOS Sensor and DIGIC X

Equipped with an approximately 45-megapixel full-frame CMOS sensor that is compatible with all RF lenses, the EOS R5 will do wonders for your photography with high quality images.

Powered by the latest DIGIC X image processor, the EOS R5 is able to swiftly process large amounts of data to handle high-speed shooting, 8K video and other outstanding achievements possible.


* This Canon EOS R5 Camera image is for illustration purpose only. Actual image may vary.

Up to 20 fps Burst Shooting

Capture desired and unexpected moments with the ultra-fast, near-silent burst shooting capabilities of up to 20 fps. AF/AE tracking ensure that your shots are sharp and in focus.

The silent shutter will also come in handy in photographing weddings, sporting events and wildlife.


* This Canon EOS R5 Camera image is for illustration purpose only. Actual image may vary.

HDR PQ HEIF 10-Bit Recording

Attain images with more colour and tone detail than conventional JPEG, without the need for post-processing.

HEIF files can be viewed on compatible displays and printed on HDR-compatible printers. They can also be converted easily to HDR-PQ-like JPEG format, either in the camera or on another device, using Digital Photo Professional.


* This Canon EOS R5 Camera image is for illustration purpose only. Actual image may vary.

Fast and Precise Autofocus (AF)

Dual Pixel CMOS AF II

Autofocus performance has been upgraded with the new Dual Pixel CMOS AF II that locks focus quickly and accurately.

AF coverage has been expanded to approximately 100% x 100% of the image area.

With up to 5 940 manually selectable AF positions, and up to 1 053 AF frame segments in the AF auto-area selection modes, this means greater flexibility in image composition.


* This Canon EOS R5 Camera image is for illustration purpose only. Actual image may vary.

Eye, Face and Head Detection

Similar to the flagship DSLR EOS-1D X Mark III, advanced algorithms in the EOS R5 make it possible to detect and track a subject's eye, face or head even when the subject is faraway or facing away from the camera.


* This Canon EOS R5 Camera image is for illustration purpose only. Actual image may vary.

 


* This Canon EOS R5 Camera image is for illustration purpose only. Actual image may vary.

Animal Detection AF

Taking photos of wildlife or your pet is now even easier with the EOS R5's capability to detect and track the eyes, faces and bodies of cats, dogs, and even birds.


* This Canon EOS R5 Camera image is for illustration purpose only. Actual image may vary.


* This Canon EOS R5 Camera image is for illustration purpose only. Actual image may vary.

 


* This Canon EOS R5 Camera image is for illustration purpose only. Actual image may vary.

Outstanding Low-light Performance

A hallmark of EOS R system cameras is their outstanding low-light capabilities, and the same applies to the EOS R5, with a native ISO range of 100 to 51 200 (expandable to ISO 50 - 102 400), and low luminance AF sensitivity of up to EV -6.


* This Canon EOS R5 Camera image is for illustration purpose only. Actual image may vary.

Unparalleled Movie Recording Performance

Record in 8K with Canon EOS R5 (HDR Movie)


* This Canon EOS R5 Camera video is for illustration purpose only.

8K Video

For the first time ever, you can now record movies in breathtaking 8K RAW/DCI resolution without crop using the entire width of the sensor.

With 4 times more pixels than 4K videos, not only do you get more detailed and life-like footages, you also enjoy greater creative flexibility in panning, zooming and cropping without loss in resolution when editing your videos.

8K Frame Grab

Fancy a particular moment in your video?

Grab a high resolution still image of approximately 35.4MP from an 8K DCI movie recorded at 30p, which is equivalent to performing continuous shooting at 30 fps.

4K High Frame Rate Video

Relive each sensational moment in slow motion with 120p/100p (NTSC/PAL) high frame rate videos in stunning 4K DCI/UHD resolution.

Canon Log

Achieve up to 12 stops of dynamic range in your movie footage with Canon Log, originally a key staple of the Cinema EOS System.

This gives you greater control over shadows, highlights and colour saturation in post-processing, so you get rich, detailed footage even in high-contrast scenes.

HDR PQ

Record movies with superior brightness and a wider range of colour and contrast gradation, achieving realistic images without the need for colour grading and simplifying the post-production workflow.

HDR PQ footages can also be viewed on compatible displays.

Zebra Display

Wield more control over exposure and highlights when shooting videos with Zebra Display, a striped pattern overlay on overexposed areas when viewed through the electronic viewfinder (EVF) or Vari-angle LCD screen.

Powerful Image Stabilisation

In-Body Image Stabilizer X Optical Image Stabilizer

A new 5-axis In-Body Image Stabilizer in the EOS R5 corrects image blur caused by camera shake, allowing for sharper handheld capture, even with a slower shutter speed.

This also works in tandem with the Optical Image Stabilizer in the lens, offering stability equivalent to shooting with a shutter speed up to 8 stops faster, effectively opening up more possibilities for low-light handheld shooting, super-telephoto and long exposure photography.


* This Canon EOS R5 Camera image is for illustration purpose only. Actual image may vary.


* This Canon EOS R5 Camera image is for illustration purpose only. Actual image may vary.


* This Canon EOS R5 Camera image is for illustration purpose only. Actual image may vary.

Movie digital IS

On top of In-Body IS and in-lens Optical IS, Movie digital IS further enhances stability to reduce blurring and unsteady footage, even when shooting handheld or while walking.


* This Canon EOS R5 Camera image is for illustration purpose only. Actual image may vary.

Wireless Connectivity

image.canon Cloud

Automatically upload images and video files in their original quality from your EOS R5 to the image.canon cloud-based storage platform for easy access anytime and anywhere, from your PC or smart device.

Image.canon is also compatible with third-party services such as Google Drive, YouTube and Adobe Creative Cloud.


* This Canon EOS R5 Camera image is for illustration purpose only. Actual image may vary.

5GHz Built-In Wi-Fi

The EOS R5 is equipped with built-in support for 5GHz and 2.4GHz wireless LAN, allowing for high-speed data transfer to your PC or smart device. Transfer to FTP server is also supported.

For even faster speeds and stable connection, the EOS R5 is compatible with the wireless file transmitter WFT-R10.


* This Canon EOS R5 Camera image is for illustration purpose only. Actual image may vary.

Bluetooth

Bluetooth Low Energy (BLE) technology enables a constant, low-powered connection between the camera and a paired compatible smart device.

This allows for geotagging of images and remote camera operation through the Camera Connect app.


* This Canon EOS R5 Camera image is for illustration purpose only. Actual image may vary.

Enhanced Design and Operability

Dual Card Slots

The EOS R5 doubles your memory capacity with dual card slots that fit one SD card and one CFexpress (Type B) card, which is especially necessary when performing 8K recording or high-speed burst shooting.


* This Canon EOS R5 Camera image is for illustration purpose only. Actual image may vary.

Shutter Durability

High-speed continuous shooting calls for additional shutter durability. The newly designed shutter mechanism of the EOS R5 has an outstanding endurance of approximately 500 000 cycles, so you can fire those burst shots with peace of mind.

The shutter curtain can be set to close upon powering off to prevent dust from enter. It can also be left open to eliminate any sound during power up, especially when performing silent shooting.


* This Canon EOS R5 Camera image is for illustration purpose only. Actual image may vary.

Strong and Durable

A robust magnesium alloy body ensures toughness and durability while remaining relatively light, whereas weather sealings on critical areas help prevent dust and moisture from penetrating the body.


* This Canon EOS R5 Camera image is for illustration purpose only. Actual image may vary.

High Battery Capacity

The new high-capacity LP-E6NH battery features an increased 2130mAh capacity, allowing you to shoot more and do more with the feature-packed EOS R5.

The camera is also compatible with the BG-R10 battery grip that accommodates two battery slots and easier handling for vertical shooting.


* This Canon EOS R5 Camera image is for illustration purpose only. Actual image may vary.

Improved Ergonomics

AF selection is quick and intuitive with the multi-controller, which has 3 levels of sensitivity to choose from.

The EOS R5 also inherits the 3 dials (1 main dial and 2 quick control dials) from the EOS 5D series for quick and convenient operation.


* This Canon EOS R5 Camera image is for illustration purpose only. Actual image may vary.

High-Precision EVF

A high resolution electronic viewfinder of approximately 5.76 million dots displays bright and clear images even at f/22, which comes in useful for ultra-telephoto shots.

It also has an increased display frame rate of 119.88 fps for faster response time to accommodate burst shooting.


* This Canon EOS R5 Camera image is for illustration purpose only. Actual image may vary.

F-stop: f/3.2

Exposure Time: 1/400s

ISO Speed: 200

Taken with RF70-200mm F2.8 L IS USM


* This Canon EOS R5 Camera image is for illustration purpose only. Actual image may vary.

F-stop: f/1.2

Exposure Time: 1/100s

ISO Speed: 100

Taken with RF85mm F1.2 L USM


* This Canon EOS R5 Camera image is for illustration purpose only. Actual image may vary.

F-stop: f/7.1

Exposure Time: 1/3200s

ISO Speed: 1600

Taken with RF100-500mm F4.5-7.1 L IS USM


* This Canon EOS R5 Camera image is for illustration purpose only. Actual image may vary.

F-stop: f/5.6

Exposure Time: 1/640s

ISO Speed: 100

Taken with RF24-105mm F4 L IS USM


* This Canon EOS R5 Camera image is for illustration purpose only. Actual image may vary.

F-stop: f/7.1

Exposure Time: 1/4000s

ISO Speed: 250

Taken with RF15-35mm F2.8 L IS USM


* This Canon EOS R5 Camera image is for illustration purpose only. Actual image may vary.

F-stop: f/2.8

Exposure Time: 3.2s

ISO Speed: 100

Taken with RF15-35mm F2.8 L IS USM


* This Canon EOS R5 Camera image is for illustration purpose only. Actual image may vary.

Canon EOS R5 - Designed for Visionaries (Introduction Movie)


* This Canon EOS R5 Camera video is for illustration purpose only.

Specifications
General Information
Model EOSR5
Brand Canon
Default Lens Spec
Image Stabilisation (Lens) In-body 5-axis Image Stabilisation (Stills) In-body 5-axis Electronic Image Stabilisation (Movie)
Focal Length 35 mm
Lens Type Standard Lens
Camera Dimensions
Weight 738 g
DSLR Setings
Aperture Priority Yes
Exposure Compensation Plus/Minus 5 Stops in 1/3- or 1/2-stop increments, AEB: Plus/Minus 3 stops in 1/3- or 1/2-stop increments
Manual Exposure Mode Yes
Thickness 8.8 cm
Shooting Modes Yes
DSLR Exposure Controls
White Balance Yes
Metering Modes Evaluative, Partial, Spot, Center Weighted Average (Stills) Evaluative, Center Weighted Average (Movie)
DSLR Flash Related
Flash Modes E-TTL II, Manual, Multi, Ext A, Ext M, CSP
Flash Built-in
Display, Viewfinder Related
Display Type LCD
Storage Related
Memory Card Type SD Card
Camera Sensor Related
Sensor Size Full-Frame
Sensor Type CMOS
Camera Connectivity
USB Yes
HDMI Yes
Photo Image Related
Effective Pixels 45 MP
Controls & Convenience
Wireless Remote Control Yes
Connectivity Details
No. of Card Slots 2
Microphone Yes
Wi-Fi Yes
Physical Dimensions
Colour Black
Additional Features
Features AC Power DIGIC X Processor Type MP4 and CRM Movie Format
In The Box & Warranty
Warranty 2 Years
Manufacturing & Packing Information
Country of origin Japan
Name and address of Packer Canon India Pvt Ltd,  214-218, Narain Manzil, Barakhamba Road, Connaught Place, New Delhi- 110001.
Name and address of Manufacturer Canon INC 3-30-2, Shimomaruko, Ohta-ku Tokyo 148-8501, Japan
Name and address of Importer Canon India Pvt. Ltd .7Th Floor, Tower B , Building No -5, DLF Epitome. PLF Phase 3, Gurgaon- 122002
Name of Seller Reliance Retail Ltd.
Month and Year of Commodity First Manufactured/Imported/Packed January' 2017
Commodity name DSLR Camera
Item Width 8.8 cm
Item Height 10 cm
Item Length 14 cm
Net Quantity 1 N
Net Weight 740 g
Name and address of Marketed By Canon India Pvt Ltd,  214-218, Narain Manzil, Barakhamba Road, Connaught Place, New Delhi- 110001.
Product Type
Product Type Mirrorless Cameras
Article ID: 491895159
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Canon EOSR5 DSLR Mirrorless Camera with 35 mm Body
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Exchange Your Phone

Select your phone brand & model

Don't wish to exchange?
You may remove exchange offer
Exchange Guide

How do I avail exchange offer?

Answer few simple questions about your old device

Get the exchange value

Keep your device handy when our delivery executive arrives

Key points to keep in mind before exchange:

  • The old phone or device should be in working condition (It should be switched ON and all buttons should be in working condition)
  • Delete all your personal data by performing ‘Factory Reset’ and remove any memory card from your old phone or device
  • Keep your phone/device in unlocked mode while handing over old phone/device to Delivery Partner (Please remove any passwords or screen locks)
  • Delivery Partner will check the physical & functional conditions of the old phone/device (Check damage, working of touchscreen and camera condition) and match IMEI number with the information entered by you while buying new phone on JioMart.

Working of exchange operation on JioMart

For Mobiles

  1. Click on ‘Exchange’ available on ‘Details Page of Product’ you want to buy.
  2. On JioMart application, you must select the ‘Brand and Model’ of the old phone to be exchanged.
  3. Now, on JioMart application, you can select the condition of the smartphone (Perfect condition, Minor Body scratches an Both Screen & Body damage)
  4. Then on the app, you must enter the IMEI number of the smartphone. The same IMEI will be checked at the time of pickup for validation.
  5. You need to accept the terms and conditions for exchange before proceeding with exchanging your device with JioMart. Please read Exchange T&C present on JioMart application.
  6. After completing all the steps above, you can see ‘Exchange’ as applied on ‘Product Details’ page and proceed with adding product to cart
  7. You will be able to track the status of new product and old product to be exchanged on ‘JioMart Order History’ page by clicking on my order tab
  8. Exchange will be performed while delivering the new smartphone to customer
  9. Quality check of the old phone to be exchanged will be done at the doorstep by Delivery Partner.
  10. Delivery Partner will check following parameters while doing quality check –
    • IMEI number
    • Power switch ON/OFF
    • Working of all buttons
    • Damage on body of the phone
    • Working of touchscreen
    • Working and physical condition of camera
  11. If quality check passes, you will be able to exchange your old phone and accept the delivery of the new smartphone
  12. If quality check fails, you have the following two options:
    • Accept the new phone order – You can accept the new phone by paying an exchange amount (this is the same as Exchange Value which was applied during checkout) to the Delivery Partner either in cash or via any other digital payment mode offered by the Delivery Partner
    • Does not accept the new phone order – You have an option to not accept new order by not paying the exchange amount
  13. Once the exchange is completed, you can see related information on Order Details page

FAQs

Stage 1: While placing an order on JioMart

  1. How do I find products eligible for exchange?
    • You will be able to see 'Exchange Offer Available' within the product section on listing page.
    • On ‘Product Details’ page, ‘Exchange’ will be active if PIN Code is serviceable for exchange process and by clicking on the same, you will be able to enter required details
  2. How to find an IMEI number if I want to exchange my old smartphone?
    • To know IMEI number, dial *#06# on your phone (Please enter IMEI 1 in case of dual sim phone.)
    • You can also find the IMEI number in the original package, phone settings and inside battery compartment
  3. Can we get a list of used products that can be exchanged on JioMart?
    No, as the list shared by Buyback Partner keeps on changing and is dynamic in nature. You can check the Brand and Model during Step 1 of the exchange process.
  4. Is it possible to exchange more than one used device to buy a new device?
    No, you will be able to exchange only one device for the new one.
  5. Can Delivery Address for new smartphone and Pickup Address for old smartphone be different?
    No, as this is a hand-on-hand exchange process, the old device will be picked up at the time of delivering the new device at the delivery address.
  6. Do I need to pay pickup charges for exchange?
    No, you do not need to pay any pickup charges for exchanging your old device with JioMart.

Stage 2: After placing an order on JioMart

  1. How do I track the status of my order with Exchange?
    You can go to ‘My Order’ tab and check the status of your new product and old product in the same section.
  2. Will my old product be picked up before the new product gets delivered?
    No, as this is hand-on-hand exchange operation, old device will be picked up at the time of delivering new device.
  3. Do I need to send old products to JioMart?
    No, we will arrange a pickup of your old phone while delivering the new smartphone.

Stage 3: At the time of Delivery and Pick up

  1. Is it possible to understand what parameters are being checked as part of quality check at doorstep for old phone?
    Yes, Delivery Partner will check following parameters while doing quality check:
    • IMEI number
    • Power switch ON/OFF
    • Working of all buttons
    • Damage on body of the phone
    • Working of touchscreen
    • Working and physical condition of camera
  2. If the battery of my phone is dead/damaged or in poor condition, will my smartphone be eligible for exchange?
    Though the condition of the smartphone will be checked at the time of quality check at the doorstep, JioMart recommends not to exchange as there are higher chances of quality check failure at the doorstep.
  3. Is it compulsory to provide original accessories and packaging of my used product?
    Though it is not mandatory, JioMart recommends that you provide old phone along with original accessories and packaging.
  4. What happens if quality check gets failed at the doorstep?
    If quality checks fail at doorstep, you will be provided with two options:
    • Accept the new phone order – You can accept the new phone by paying an exchange amount (this is the same as Exchange Value which was applied during checkout) to the Delivery Partner either in cash or via any other digital payment mode offered by the Delivery Partner
    • Does not accept the new phone order – You have an option to not accept new order by not paying the exchange amount

Stage 4: After new product delivery

  1. Is it possible to get my old device which is exchanged with new device?
    No, it is not possible to get the old exchanged device back after delivery of the new device as it has already been processed by our third-party buyback partners.
  2. Will I be able to check the details of my old product exchanged on JioMart?
    Yes, you will be able to see details of your old product exchanged in the Order History and Order Details page.
  3. Am I allowed to return the new product which I ordered with Exchange?
    Yes, you will be allowed to return the new product based on the Return Policy mentioned on the Product Details Page.
  4. Am I allowed to replace the new product if I find any damage after accepting the delivery?
    No, currently at JioMart we are not allowing replacement options, but you can return the product you ordered.
  5. Where shall I get the refund of old smartphone exchanged if I do return the new product?
    Refund of the old smartphone exchange will be credited to either JioMart Wallet or bank account based on your selection.
  6. Shall I be able to track Refund status on JioMart Application?
    Yes, once the refund gets processed you will be able to see Refund Details inside the My Refund section and on the Order Details page.
Exchange Terms & Conditions

These exchange offer terms and conditions (“Offer Terms”) set out the terms and conditions in relation to the exchange of Used Products (defined hereinafter) on https://www.jiomart.com, as well as any other mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Platform”), as updated from time to time (“Exchange Offer”). The Offer Terms constitute an agreement between Reliance Retail Limited (“Reliance”, “we”, “us” or “our”) and any natural or legal person who avails the Exchange Offer in any manner (“users”, “you” or “your”).

These Offer Terms constitute an electronic record within the meaning of the applicable law. This electronic record is generated by a computer system and does not require any physical or digital signatures.

By availing the Exchange Offer, you expressly agree to be bound by these Offer Terms. These Offer Terms shall be read together with the Terms and Conditions and the Privacy Policy of the Platform and other applicable rules, policies, and terms posted on the Platform, available through Platform, or provided with the Services (“Platform Terms” and collectively with these Term, “Agreement). If these Offer Terms are inconsistent with the Platform Terms, these Offer Terms will prevail to the extent of such inconsistency with respect to the Exchange Offer.

  1. SCOPE OF EXCHANGE SERVICES
    1. The Offer Terms set out herein specifically govern your access and use of the Exchange Offer, which allows you to, inter alia, exchange used mobile phones, laptops, digital wearables, television sets or digital devices (“Used Product”) to avail a discount on purchase of mobile phones, laptops, digital wearables, television sets or digital devices listed and made available on the Platform (“New Product”).
    2. Please note that we may from time to time change the Offer Terms that govern the availing of the Exchange Offer. Every time you wish to use our Exchange Offer, please check these Offer Terms to ensure that you understand our terms and conditions applicable at that point of time. If you do not agree to the Offer Terms, you are advised not to transact on the Platform or avail Exchange Offer. Further, please note that Reliance reserves its right to either change the format and the content of the Platform and/or suspend the operation of the Exchange Offer, inter alia, for support or maintenance work, in order to update the content or for any other reason, at any time.
    3. You agree and acknowledge that we may, at our sole discretion: (a) determine the Used Products eligible for buy-back or exchange; (b) seek such information, details or documents in respect of the Used Products from you as we may deem necessary; or (c) reject Used Products and refuse to provide Exchange Offerfor specified Used Products or identified locations or for any other reason we may determine at our discretion.
  2. ELIGIBILITY
    1. You agree and acknowledge that only the registered users would be entitled to access and/or avail the Exchange Offeron the Platform.
    2. You agree and acknowledge that only 1 (One) Used Product is eligible to be used for Exchange Offerat the time of purchase of 1 (One) New Product from the Platform. Further, it is hereby clarified that the pick-up of the Used Product and delivery of New Product (as purchased on the Platform by you) shall occur simultaneously and that you shall keep ready the Used Products (along with related accessories, if any) during such pick-up.
    3. You agree and acknowledge that the Used Product shall be picked-up by us or our authorised logistic partners and you shall not be entitled to cancel the Exchange Offeror request for return of such Used Product subsequent to such pick-up (including in the event you opt to return the New Product). In the event you refuse to avail the Exchange Offerat the time of pick-up (in presence of the logistic partner) or fail to provide the Used Product in accordance with these Offer Terms, you shall be liable to pay the differential amount to the extent of value of the Used Product to such logistic partner in order to complete the purchase of the New Product.
    4. Subject to these Offer Terms, you agree and acknowledge that the terms of purchase of any New Product (and any benefits, discounts, or warranty associated with it) is distinct, separate and independent from the Exchange Offerprovided by us.
  3. COVENANTS AND UNDERTAKINGS
    1. While accessing and using the Exchange Offer, you hereby agree, acknowledge and undertake that:
      1. The Used Product has not been stolen and you are the sole, absolute and lawful owner of the Used Product and any accessories related thereto and the same is genuine and is not counterfeit, free from any and all encumbrances, liens, attachments, disputes, legal flaws, exchange or any agreement of sale etc;
      2. the Used Product was exclusively used for personal use, and not for business or commercial purposes;
      3. the Used Product distributed as gifts from state sponsored or NGO funded distribution programs are not accepted for exchange;
      4. you will not reproduce, duplicate, copy, sell, trade or resell the Exchange Offerfor any purpose;
      5. you shall format the Used Product; delete all personal data; remove any SIM cards, memory cards embedded or stored within the Used Product, prior to handing over the Used Product to our authorised logistic partners;
      6. sign out of all your accounts and registrations accessible on the Used Product, uninstall all downloaded applications, disable any “Find My Phone” features, and remove/ disable any lock code or passwords prior to handing over the Used Product to our authorised logistic partners. It is clarified that iOS users’ shall have their Apple ID and password ready to remove the “iCloud” lock at the time of pick-up;
      7. the Used Product shall match with the information, details and undertakings furnished at the time of requesting the Exchange Offeron the Platform;
      8. the Used Product was not purchased for and has not been used for fraudulent or criminal purposes;
      9. the IMEI number entered at the time of requesting the Exchange Offeron the Platform is true, accurate, correct and up to date;
      10. the IMEI number entered at the time of requesting the Exchange Offeron the Platform is true, accurate, correct and up to date;
    2. By availing the Exchange Offer, you agree and undertake to transfer all rights, title and ownership in the Used Device to us and/ or our representatives.
    3. You agree and understand that we (or our authorized logistic partners) reserve the right to validate and verify the the physical and functional conditions of the Used Product and match the same to the specifications/details/ information provided by you on the Platform, at the time of pick-up from your location. Such conditions and parameters shall include: (a) IMEI number; (b) power switch ON/OFF; (c) performance of all buttons, internal LCD screen and touchscreen (including cracks, visible lines, spots, water damage, or discoloration); (d) damage on body of the Used Product (for instance, any cracks (visual or internal), missing parts or components of the Used Product); (e) working and physical condition of camera; (f) brand and model of the Used Product; (g) performance and battery condition of the Used Product; and (h) internet access and connection. You agree and understand that any value or quotations provided by us on the Platform are subject to the inspection of the Used Product and no binding offer is made till such inspection and confirmation. We reserve the right to change the value or quotation of the Used Product at any time. You agree not to dispute or contest the final value or quotation, or the mode of evaluation of such final value or quotation.
    4. We reserve the right to reject the Used Product or refuse to provide you with Exchange Offerin the event, at the time of inspection, the Used Product does not fulfil the requirements set forth under these Offer Terms. The decision of Reliance and/or its representatives at the time of inspection shall be final in this regard and shall be binding on you. In such a case, you may either: (a) complete the purchase of the New Product from the Platform by paying the differential exchange amount (as may be intimated on the Platform) to our authorised logistic partner; or (b) not complete the purchase of the New Product.
    5. Refund: You may initiate a request for return and refund in accordance with the terms and within the timelines specified by us on the product details page if you are dissatisfied with the New Product purchased by you at the discounted rate (on availing the Exchange Offer). You agree and understand that we do not have any replacement policy for the products purchased on the Platform and such refund will only be processed upon successful return of the New Product. The refund amount will be credited within a period of 15 (fifteen) days from the date of refund approval to the original payment mode opted by you or in your associated wallet on the Platform (“Wallet”) or in your bank account, as may be chosen by you. In the event multiple modes have been used for making the aggregate payment, we may credit the refund amount (in parts and not collectively) using separate payment modes. We may request you for additional information (like bank account details, contact information, etc.) to enable such refund. You further acknowledge that after initiation of refund, it may take additional time for your refund to reflect in your account which is subject to your financial institution or payment solution provider terms and conditions. Please be informed that we do not make any cash refunds. However, if the refund does not happen by the date advised, you may contact us, and we will gladly help you.
  4. DISCLAIMER
    1. You expressly acknowledge and agree that Reliance makes no representation and disclaim all responsibility and liability for: (a) the completeness, accuracy, availability, timeliness, security, security and non-compatibility or reliability of the Exchange Offer; (b) whether the Exchange Offerwill meet your requirements or be available on an uninterrupted, secure, or error-free basis; or (c) the quotation or value of Used Products estimated on the Platform is and/ or will be complete, exhaustive, or accurate. No advice or information, whether oral or written, obtained through the Platform, will create any warranty or representation not expressly made herein or therein in respect of the quality of the Exchange Offerprovided on the Platform
    2. You expressly agree and undertake to not hold liable or initiate any claim against Reliance, its affiliates, authorised representatives, service providers (including logistic partners, buy-back partners), applicable seller, or any future purchaser of the Product in relation to the adequacy of the quotation or value (if any) of the Used Product provided as part of the Exchange Offer. In the event you do not agree with the value or quotation provided to you for the Used Product, you agree not to avail the Exchange Offer.
  5. INDEMNIFICATION AND LIMITATION OF LIABILITY
    1. To the extent permitted by applicable law, you agree to indemnify, defend and hold harmless Reliance, its affiliates, officers, directors, employees, consultants, licensors, agents, representatives, applicable seller and service providers (including logistic partners, buy-back partners) from and against any and all third- party claims, demands, expenses, losses, liabilities, damages, and/or costs (including reasonable attorney fees and costs) arising from your access to or use of the Exchange Offer, rejection of the Used Product, violation of these Offer Terms, use or processing of the Used Product, or infringement of any intellectual property or other rights of Reliance or any third-party. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us and/or a third party, and you agree to cooperate, at your expense, with our defines of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
    2. To the fullest extent permitted by law, in no event shall Reliance or any of its directors, officers, employees, agents or content or service providers be liable to you for any direct, indirect, special, incidental, consequential, exemplary, special, remote or punitive damage, including, but not limited to damages for loss of profits, goodwill, use, data or other intangible losses arising from, or directly or indirectly related to, the use of, or the inability to use, the Exchange Offeror the content, materials and functions related thereto.
    3. At no instance, Reliance, its affiliates, authorised representatives, service providers (including logistic partners, buy-back partners) shall be liable for your failure to erase any data (including personal data) or remove SIM cards, memory cards, ancillary data or hardware embedded in the Used Product or for any data which may remain un-erased or accessible pursuant to manual erasure/ removal. You shall not hold Reliance or its affiliates, authorised representatives, service providers (including logistic partners, buy-back partners) liable or responsible for retrieval or deletion of any un-erased or un-removed data or components
  6. MISCELLANEOUS

    In addition to these Offer Terms, you will also ensure that you are in compliance with the terms and conditions of the Agreement (including but not limiting to Platform Terms).

  7. GRIEVANCE REDRESSAL

    You may submit any grievance with respect to Platform or the Exchange Offer, including any complaints or grievances with respect to access or usage of Platform in violation of these Offer Terms by any person, to the grievance officer, appointed under the Platform Terms.

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