3 Year: resQ Care Plan(RCP) Extended Warranty Water Purifier with Consumables
Key Features
- Covers Booster Pump, Choke, Touch pad & more
- Zero Service Cost
- 365 days support
Description
Comprehensive plan which provide coverage for all functional parts
- ·resQ Care Plan covers the critical parts of your Water Purifier: Booster Pump, Choke, Touch pad, and much more
- ·Also get coverage for the UV Lamp, membrane & various filters present in your water purifier
Zero Service Cost
resQ Care Plan provides to you our labour expertise at NO cost to you
Preventive Maintenance
We’ll schedule visit to your home for consumables replacement of your water purifier during the 6th month of resQ Care Plan coverage period
Repair your product
In case your product become dysfunctional during the resQ RCP coverage period we will
- Remotely diagnose the problem and help you to make the product functional
- Visit your home and repair the product
- In case, repair can’t be done at home, we will take your product to our service centre, where our qualified engineers will repair your product at no cost to you
- In case of no repair possible, we buy back the product at depreciated value
- In case, due to some unforeseen situation, we are not able to repair the product within committed time, we will provide to you a standby unit
Available at your service
As a resQ Care Plan customer, we make sure that you can reach us easily all 365 days through
- Helpline number: 1800-103-1044 : 10AM to 8PM
- In-Store walk-in : 10AM to 10PM
- Email : customersupport@resq.in
Specifications
General Information
| Terms & conditions | Customer has to register call on resQ helpline number to avail Preventive Maintenance Service(s) Please refer detailed terms & conditions* of resQ care plan |
|---|---|
| Exclusions | Defects arising due to product misuse by customer Product body damage / physical damage or damage through rust Consumables which are not mentioned Product re-installation Product malfunction due to unauthorized service or water seepage Product Serial number tempered or removed Does not cover aesthetic defects, if it doesn’t affect the functionality of the product Accessories: Water Inlet/outlet pipe Plastic & Metal parts: Body cabinet Damage arising out of India Wear and tear, gradual deterioration or rust Gradually developing defects, cracks, flaws or fractures |
| Validity | Upto 3 year(s) post manufacturer’s warranty |
| Visits per year | 1 |
| Service Location | At customer’s place |
In The Box & Warranty
| Warranty | 3 Years |
|---|
Manufacturing & Packing Information
| Customer care address | Reliance Digital, Reliance Retail Limited, 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai-400 002, Maharashtra, India. |
|---|---|
| Customer care Phone | 1800-889-1055 |
| Customer care email | reliancedigital@ril.com |
| Country of origin | India |
| Name and address of Packer | NA |
| Name and address of Manufacturer | NA |
| Name and address of Importer | NA |
| Name of Seller | Reliance Retail Ltd. |
| Month and Year of Commodity First Manufactured/Imported/Packed | NA |
| Commodity name | Extended Warranty Service |
| Item Width | 0.1 cm |
| Item Height | 0.1 cm |
| Item Length | 0.1 cm |
| Net Quantity | 1N |
| Net Weight | 1 gram |
| Name and address of Marketed By | NA |
Cancellation & Returns
Return Policy
Items are eligible for return within 7 Days of Delivery (T&C Apply*)
All accessories, product & packaging need to be returned in original condition
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SKU ID: 600615198