Warranty : 1 Year
Sold By Reliance Retail
- Repair of any malfunction/ defect/ breakdown
- Multiple repair requests can be availed, up to the phone invoice value
- 12- months repair contract, starting on expiry of the manufacturers’ warranty
- Free pick-up and delivery of the smartphone / tablet for repair
resQ Extended Warranty Plan for 12 months for smartphones / tablets.Why buy 12 months Extended Warranty Plan for your smartphones / tablets.
All you need to do is register your repair request and we will take care of your smartphone / tablet repair including part and labour cost as well as the logistic cost for pick-up and delivery of your smartphone / tablet.
We will then schedule the pick-up, pick it up, get it repaired and then deliver it back to you.
|Terms & conditions||• This Repair Contract is valid for new Mobile Device purchased in India under a valid invoice and must be purchased on the same day as that of the Mobile Device. • The repair request must be within the Contract Period or 7 (seven) days from the date of malfunction/ defect, whichever is earlier. • The Mobile Device shall be used in accordance with the manufacturer’s guidelines for Mobile Device usage including but not limited to regular maintenance and upkeep of the Mobile Device. • Manufacturer’s Warranty remains valid throughout its validity period provided by the manufacturer. • If Service Provider provide you with replacement device in the case of BER, this Repair Contract will automatically be terminated with no refund of the Repair Contract Fee and Service Provider shall have no further obligations for the remaining term of the Contract Period under this Repair Contract. • Service Provider reserves the rights to terminate this Repair Contract in the case of fraud, attempted fraud, or non-disclosure of any changes by you that affect this Repair Contract, and no refund will be due to you. • Upon purchase of the Plan, the Plan’s Terms & Conditions will be separately shared with you within 72 hours of purchase or can be downloaded from our 24/7 online chatbot Mia at https://bit.ly/miaresq.|
|Exclusions||Breakdown caused by violating manufacturer’s warranty, overload, abuse or negligence. Regular wear and tear or gradual deterioration which affects performance. Damage to or malfunction of the phone caused by or attributed to the operation of a software virus or any other software-based malfunction. Costs implicitly or explicitly covered by any manufacturers, suppliers or repairers warranty. Replacement of any consumable item or accessories like batteries, chargers, headphones, etc. Non-operating and cosmetic damage to the Mobile Device, such as damage to paintwork, Mobile Device finish, dents or scratches. Where the asset serial number is removed, obliterated or altered from the device. If repairs have been conducted by unauthorized repair centres at any point during or before the Contract Period. Any costs implicitly or explicitly covered by any warranty, guarantee or maintenance agreement provided by any other OEMs, sellers, service contractors, suppliers, or repairer. Any defects that are subject to the Manufacturer’s Recall.|
|Additional Benefits||Priority technical Support Free doorstep Pickup and Delivery service from your home or office to avoid the long queues. Like to like Replacement in case the phone cannot be repaired|
|In The Box & Warranty|
|Manufacturing & Packing Information|
|Customer care address||Reliance Digital, Reliance Retail Limited, 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai-400 002, Maharashtra, India.|
|Customer care Phone||1800-889-1055|
|Customer care firstname.lastname@example.org|
|Country of origin||India|
|Name and address of Packer||NA|
|Name and address of Manufacturer||NA|
|Name and address of Importer||NA|
|Name of Seller||Reliance Retail Ltd.|
|Month and Year of Commodity First Manufactured/Imported/Packed||NA|
|Commodity name||Extended Warranty Service|
|Name and address of Marketed By||NA|
Cancellation & Returns
Return and Refund - Please refer to the policyhere.
Article ID: 600518785
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