Asus ROG Strix G15 G513 (2022) Gaming Laptop (AMD Ryzen 7 6800H/16 GB RAM/1TB SSD/NVIDIA GeForce RTX 3050/Windows 11/FHD), 39.62 cm (15.6 inch)
Warranty : 1 Year
Plan Details
Free installation service

Asus ROG Strix G15 G513 (2022) Gaming Laptop (AMD Ryzen 7 6800H/16 GB RAM/1TB SSD/NVIDIA GeForce RTX 3050/Windows 11/FHD), 39.62 cm (15.6 inch)

Features
  • 12 Months cover from date of purchase for New Smart Phones
  • Repair of device for Accidental and/or Liquid damage.
  • Max 2 repair requests, cumulatively capped upto the device invoice value.
  • Like to Like replacement
  • Free Pick-up & Drop
  • 14 Working Days TAT
Description

Ever accidentally spilt coffee, tea or water on your phone? Did your phone ever get drenched in the rain? All of these can damage parts within your phone and make it unusable or non-responsive just when you most need it. Smartphones are fragile and prone to physical damage. So we recommend you buy this accidental damage and liquid protection cover. Fixing a liquid damaged Smartphone is expensive and time consuming if it isn't covered under the manufacturer warranty or extended warranty. Buying this Extended Warranty for your smartphone will protect your phone for 12 months.

Specifications
Validity 1 Year
Brand Reliance Retails
Warranty 1 Year on handset. 6 months on accessories
Return Policy

Items are eligible for return within 7 Days of Delivery*. All accessories, product & packaging need to beEver accidentally spilt coffee, tea or water on your phone? Did your phone ever get drenched in the rain? All of these can damage parts within your phone and make it unusable or non-responsive just when you most need it. Smartphones are fragile and prone to physical damage. So we recommend you buy this accidental damage and liquid protection cover. Fixing a liquid damaged Smartphone is expensive and time consuming if it isn't covered under the manufacturer warranty or extended warranty. Buying this Extended Warranty for your smartphone will protect your phone for 12 months.

Price Details

Samsung 138 cm smart television with Pureview QLED

1 Year resQ Care Plan. Accidental and liquid damage Protection for LCD

Amount Payable:

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Key Features
  • Processor: AMD Ryzen 7 6800H
  • RAM: 16 GB
  • Internal Storage: 1 TB
  • Storage Type: SSD
  • Operating System: Windows 11
Description


* This Asus ROG Strix G513RC-HN085WS Gaming Laptop image is for illustration purpose only. Actual image may vary.


ESPORTS DOMINATION

The latest AMD Ryzen 7 6800H CPU paired with up to a NVIDIA GeForce RTX 3050 Laptop GPU with 150W max TGP and MUX Switch form the backbone of the brand new 2022 Strix G. Cutting-edge DDR5 memory keeps your CPU fed with information at all times, ensuring a responsive experience. PCIe 4.0 SSD support means that you’ll never need to wait for file transfers or game loading screens again.

  • WINDOWS 11 OS
  • Max TGP 150W With Dynamic Boost
  • Support Up to 64GB RAM DDR5 Memory
  • Mux Switch PCle 4.0

  • * This Asus ROG Strix G513RC-HN085WS Gaming Laptop image is for illustration purpose only. Actual image may vary.


    RYZEN TO THE CHALLENGE

    Leverage the power of Ryzen with the AMD Ryzen 7 6800H CPU. This flagship processor has incredible single-threaded performance, critical for a smooth gaming experience. When you need to stream or record your gameplay, the 8 cores and 16 threads can also flex their multi-threaded muscle without breaking a sweat. No matter how you intend to play, the AMD Ryzen 7 6800H CPU is there to support you.


    * This Asus ROG Strix G513RC-HN085WS Gaming Laptop image is for illustration purpose only. Actual image may vary.


    THE NEXT GENERATION

    DDR5 is here. The next generation of memory technology writes data 50 percent faster than DDR4, with the Strix G sporting 4800MHz of DDR5 RAM—speeds that put most DDR4 laptops to shame. More bandwidth and higher frequencies ensure that your CPU will never be waiting for data


    * This Asus ROG Strix G513RC-HN085WS Gaming Laptop image is for illustration purpose only. Actual image may vary.


    ELIMINATE LOADING TIMES

    No one likes to wait for loading screens. With PCIe 4.0, you’ll get into the game faster than ever before. Whether you’re loading a new mission, installing the latest game to your library, or working with large projects and file transfers, PCIe 4.0 has more than enough bandwidth to keep your machine running snappy.


    * This Asus ROG Strix G513RC-HN085WS Gaming Laptop image is for illustration purpose only. Actual image may vary.


    GET MORE WITH MUX

    Top-tier components require power, especially when it comes to cutting-edge GPUs. This year we are bumping up the G's max TGP by 20W, to a total of 150W for the NVIDIA GeForce RTX 3070Ti Laptop GPU. Higher power limits unlock even more performance from these graphics cards, ensuring you have the absolute best gaming experience.

    Modern gaming laptops route frames from the GPU through the CPU's integrated graphics before reaching the display. This offers better battery life, but prevents your GPU from giving its absolute best performance. So we're bringing a MUX Switch to all 2022 ROG laptops. For competitive games, you can switch to a direct GPU mode that reduces latency and boosts performance by an average of 15 percent.


    * This Asus ROG Strix G513RC-HN085WS Gaming Laptop image is for illustration purpose only. Actual image may vary.


    GEFORCE RTX

    THE ULTIMATE PLAY

    BOOST PERFORMANCE WITH AI

    NVIDIA DLSS gives games a speed boost with uncompromised image quality. Crank up the settings and resolution for an even better visual experience.


    * This Asus ROG Strix G513RC-HN085WS Gaming Laptop image is for illustration purpose only. Actual image may vary.


    MORE IMMERSIVE EXPERIENCES

    Ray Tracing is the holy grail of graphics. It simulates how light behaves in the real-world to produce the most realistic and immersive graphics for gamers and creators – and runs fast thanks to 2nd gen RT Cores.


    * This Asus ROG Strix G513RC-HN085WS Gaming Laptop image is for illustration purpose only. Actual image may vary.


    ROG INTELLIGENT COOLING

    Top-tier gaming components generate heat, which can impact performance and noise levels. The Strix G utilizes ROG Intelligent Cooling to keep thermals under control. Liquid Metal on the CPU begins the process, lowering temperatures by up to 16 degrees Celsius compared to traditional thermal pastes. 4 fan outlets make sure that the laptop can rid itself of excess heat as efficiently as possible. Software profiles customize the experience, with Silent mode keeping noise levels quiet in lighter tasks, and Performance mode unlocking the power of your laptop by increasing both graphics power limits and fan speeds. No matter what you’re doing, you can choose the ideal balance between power and acoustics.

  • Liquid Metal up to 16°C cooler CPU
  • Arc Flow Fans 84 curved blades
  • 4 fan outlets

  • * This Asus ROG Strix G513RC-HN085WS Gaming Laptop image is for illustration purpose only. Actual image may vary.


    KEEP YOUR CPU COOL WITH LIQUID METAL

    Cooling is one of the greatest challenges facing gaming laptops, and ROG is constantly pushing the envelope. This drive led to Liquid Metal, which is extremely effective at transferring thermal energy. Lower temperatures help processors sustain higher clock speeds for longer and prevent fans from ramping up and making noise.


    * This Asus ROG Strix G513RC-HN085WS Gaming Laptop video is for illustration purpose only.


    UPGRADED ARC FLOW FANS MOVE MORE AIR WITH LESS NOISE

    Updated Arc Flow Fans feature 84 curved blades specially shaped to maximize airflow with minimal noise. Variable thickness blades reduce turbulence as the fan accelerates air with centrifugal force, giving you a quieter overall experience.


    * This Asus ROG Strix G513RC-HN085WS Gaming Laptop video is for illustration purpose only.


    0.1MM ULTRA THIN FINS FOR THE WIN

    Thermal energy is dissipated by 4 heatsinks in the flanks. Each one is lined with ultra-thin fins as slim as 0.1mm, allowing higher density and lower air resistance than typical fins. There are 247 heatsink fins totaling 101706 mm2 of surface area, specially shaped for the chassis to guide airflow in multiple directions.


    * This Asus ROG Strix G513RC-HN085WS Gaming Laptop image is for illustration purpose only. Actual image may vary.


    SECOND GENERATION ANTI-DUST TUNNELS EJECT DEBRIS

    Our upgraded thermal module design features shorter anti-dust tunnels that leave more space around the fan, improving airflow by up to 15%. Preventing the buildup of dust ensures the long-term stability and reliability of your system.


    * This Asus ROG Strix G513RC-HN085WS Gaming Laptop image is for illustration purpose only. Actual image may vary.


    3D FLOW ZONE GIVES ACCESS TO FRESH AIR

    Ample airflow is a fundamental aspect of effective cooling. To amp up cool air intake for the Strix G15/17, its hinges are shifted forward in front of a heavily ventilated 3D Flow Zone. A trapezoidal cut carves out the bottom of the screen to ensure that the venting below is unobstructed, while giving the laptop its signature asymmetrical style.


    * This Asus ROG Strix G513RC-HN085WS Gaming Laptop image is for illustration purpose only. Actual image may vary.


    COOLZONE KEYBOARD KEEPS YOU FROSTY

    Extended gaming sessions can heat up internal components and make the keyboard above warm to the touch. To keep your fingers cool, small vents around the WASD keys let the fans draw cool air into the chassis from above.


    * This Asus ROG Strix G513RC-HN085WS Gaming Laptop image is for illustration purpose only. Actual image may vary.


    0DB AMBIENT COOLING

    Enjoy truly silent cooling under light workloads with 0dB Ambient Cooling. In the Silent operating mode, the cooling system switches off all fans during everyday tasks to dissipate heat passively. This lets you concentrate on your work and immerse yourself in movies with less distraction. If CPU or GPU temperatures increase, the fans automatically switch on again.


    * This Asus ROG Strix G513RC-HN085WS Gaming Laptop image is for illustration purpose only. Actual image may vary.


    UP TO 6 COMPREHENSIVE HEATPIPES HAVE YOU COVERED

    The comprehensive thermal design includes an extended heat spreader that absorbs heat from the CPU, GPU, VRAM, and VRM. It combines with up to 6 heat pipes that cover the same components. This extensive thermal coverage helps sustain and extend the overall performance, reliability, and lifespan of the system.


    * This Asus ROG Strix G513RC-HN085WS Gaming Laptop image is for illustration purpose only. Actual image may vary.


    SCENARIO PROFILES

    Our Silent, Performance, and Turbo modes are just the beginning. Scenario Profiles allow your system to automatically switch between them based on the application you're running, alongside other vital system settings. Switch between lighting configurations automatically, disable the Windows key and touchpad during games, and automate to your heart's content. Armoury Crate makes adjustments in an instant to best fit the task at hand.


    * This Asus ROG Strix G513RC-HN085WS Gaming Laptop image is for illustration purpose only. Actual image may vary.


    A SPLASH OF COLOR

    Add a little color to your life. For a more reserved look, Eclipse Gray keeps your laptop’s true potential under wraps, while bold Volt Green and Electro Punk make sure you stand out in the crowd.


    * This Asus ROG Strix G513RC-HN085WS Gaming Laptop image is for illustration purpose only. Actual image may vary.



    * This Asus ROG Strix G513RC-HN085WS Gaming Laptop image is for illustration purpose only. Actual image may vary.



    * This Asus ROG Strix G513RC-HN085WS Gaming Laptop image is for illustration purpose only. Actual image may vary.


    The Strix G’s sporty Armor Caps add even more personality to the machine. Subtle cut-outs and icons adorn the exterior and add even more intrigue to the bottom of the laptop, setting the system apart at any angle


    * This Asus ROG Strix G513RC-HN085WS Gaming Laptop image is for illustration purpose only. Actual image may vary.


    A lightbar adds a bit of a glow, and is configurable with Aura Sync. Paired with the RGB keyboard, you can illuminate your domain.


    * This Asus ROG Strix G513RC-HN085WS Gaming Laptop image is for illustration purpose only. Actual image may vary.


    Wrapped into a compact chassis, the Strix G is ready to go with you anywhere.


    * This Asus ROG Strix G513RC-HN085WS Gaming Laptop image is for illustration purpose only. Actual image may vary.


    COMPETITION HERTZ

    The 15” Strix G has up to QHD 165Hz and FHD 300Hz panel options. High refresh rate displays are critical for competitive gaming, smoothing out animations and keeping enemy movements easier to track. Even in the fastest paced games, the Strix G can help you stay locked on target. Select models have a 3ms response time and support Dolby Vision HDR for exceptional contrast and picture quality.


    * This Asus ROG Strix G513RC-HN085WS Gaming Laptop video is for illustration purpose only.


    CRYSTAL CLEAR COMMUNICATION

    Smart Amp speakers paired with Dolby Atmos enhance spatial immersion with more nuanced, layered sound effects that you can optimize with specially-tuned preset modes for movies and games. Hi-Res audio ensures the highest fidelity sound when listening over headphones. AI Noise Cancelation technology filters both incoming and outgoing audio, ensuring your communications are crystal clear even when there is background noise in the mix. Never miss a callout again.


    * This Asus ROG Strix G513RC-HN085WS Gaming Laptop image is for illustration purpose only. Actual image may vary.


    AI Noise Cancellation

    Our advanced Two-Way AI Noise Cancelation technology works with any input device and also with downstream connections, letting you remove noise from both your own mic input and from incoming feeds. Noise-canceling settings can even be customized on a per application basis.


    * This Asus ROG Strix G513RC-HN085WS Gaming Laptop image is for illustration purpose only. Actual image may vary.


    Immersive sound

    Richer audio draws you more deeply into gameplay and media. Virtual 5.1.2-channel surround sound powered by Dolby Atmos enhances spatial immersion with more nuanced, layered sound effects that you can optimize with specially tuned preset modes for movies and games.


    * This Asus ROG Strix G513RC-HN085WS Gaming Laptop image is for illustration purpose only. Actual image may vary.


    Hi-Res

    Hi-Res Audio provides lossless audio, letting you hear recordings exactly as the artist intended.


    * This Asus ROG Strix G513RC-HN085WS Gaming Laptop image is for illustration purpose only. Actual image may vary.


    STRIKE WITH PRECISION

    Overstroke technology offers sublime work and play on the Strix G, reducing key actuation and improving responsiveness. Built with gamers in mind, it features spaced function keys for intuitive identification and dedicated hotkeys for quick access to essential commands. Large arrow keys allow for more accurate control in the heat of battle. An ample touchpad means easier tracking across all of your applications. Per-key RGB lighting lets you choose from millions of colors on every key for endless customization.


    * This Asus ROG Strix G513RC-HN085WS Gaming Laptop image is for illustration purpose only. Actual image may vary.


    KEYBOARD LAYOUT

    Taking inspiration from the best desktop gaming keyboards, the Strix G15/17 feature function keys that are spaced for fewer misses, and the Space bar is extended and reshaped for greater comfort and accuracy.


    * This Asus ROG Strix G513RC-HN085WS Gaming Laptop image is for illustration purpose only. Actual image may vary.


    DEDICATED HOTKEYS

    Dedicated gaming hotkeys sit just above the left side of the keyboard for quick access to the volume and mic mute controls, operating modes, and Armoury Crate. They are also fully customizable, and can be programmed to launch apps, set as a function key, or used as a macro. The Strix G has the tools for victory.


    * This Asus ROG Strix G513RC-HN085WS Gaming Laptop image is for illustration purpose only. Actual image may vary.


    OVERSTROKE TECHNOLOGY

    Exclusive ROG Overstroke technology registers keypresses earlier in the stroke, enabling a more responsive experience for serious gaming and work. Triggering earlier means faster, effortless inputs with greater accuracy.


    * This Asus ROG Strix G513RC-HN085WS Gaming Laptop image is for illustration purpose only. Actual image may vary.


    LARGE TOUCH PAD

    Improve everyday comfort and usability with a large active touchpad. More space means greater precision along with more comfortable hand movements and gestures while you’re navigating.


    * This Asus ROG Strix G513RC-HN085WS Gaming Laptop image is for illustration purpose only. Actual image may vary.


    STAY IN CHARGE

    When you need to take your game on the go, unplug and do more with a high capacity 90Wh battery. Relax far from outlets with up to 12 hours of video playback. The Strix G supports fast charging that can take your machine from 0 to 50% in just 30 minutes. Or charge on-the-go with USB Type-C, juicing up from the battery pack of your choice.


    * This Asus ROG Strix G513RC-HN085WS Gaming Laptop image is for illustration purpose only. Actual image may vary.


    LAG-FREE GAMING

    Game at gigabit speeds where compatible networks are available with Wi-Fi 6E (802.11ax). The latest generation of Wi-Fi boosts peak interface bandwidth, increases efficiency and reliability on crowded networks, and offers lower latency for less lag in-game. Even when competing with multiple other devices, enjoy a smooth connection without wires.

    COMPREHENSIVE CONNECTIVITY

    Power up your setup with a versatile selection of I/O ports. Hook up next-gen devices to the USB 3.2 Type-C port with DisplayPort 1.4 and USB Power Delivery. Two Type-A USB 3.2 Gen 1 ports are ready for your favorite gaming gear, and a 2.5G LAN port ensures a rock solid network connection. Key ports are strategically positioned at the back to keep cables away from your mousing hand.


    * This Asus ROG Strix G513RC-HN085WS Gaming Laptop image is for illustration purpose only. Actual image may vary.


    ARMOURY CRATE

    ROG Armoury Crate unifies system and lighting controls to put essential settings at your fingertips in a single utility. You can easily define and customize Scenario Profiles that automatically make adjustments when you launch your favorite titles.


    * This Asus ROG Strix G513RC-HN085WS Gaming Laptop image is for illustration purpose only. Actual image may vary.


    Customizable Hot Key

    Armoury Crate also supports full customization of the dedicated hotkeys. By default they act as volume control, microphone mute and a quick launch for Armoury Crate, but with a few adjustments you can make them work for you. Create a function key for quick toggle when needed, a macro for complicated button combinations, or even a quick launch button for the application of your choice. Make your machine uniquely yours.


    * This Asus ROG Strix G513RC-HN085WS Gaming Laptop image is for illustration purpose only. Actual image may vary.


    Game Visual

    ROG GameVisual software offers six expertly tuned graphic modes designed to optimize your visual experience for s

    Specifications
    General Information
    Colour Electro Punk
    Brand Asus
    Laptop Display
    Anti-glare Screen Yes
    Screen Resolution 1920 x 1080 - FHD
    Display Type Full HD
    Cache Memory 20 MB
    Graphic Card Memory 4 GB, 4 GB
    Screen Size (Diagonal) 39.62 cm (15.6 Inch)
    Laptop Hardware
    Laptop Type Gaming Laptop
    Sub-brand ROG - Republic of Gamers
    Series ROG Strix G15
    Model G513RC-HN085WS
    Processor Related
    Processor Brand AMD
    Processor Sub-brand Ryzen
    Processor Core Octa-core
    Processor Speed Up to 4.7 GHz
    Processor Model Number 6800H
    Graphics Card Related
    Graphics Card Model RTX 3050
    Laptop Connectivity
    Wi-Fi Yes
    Ethernet (LAN) Yes
    Audio Details
    Surround Sound Technology Dolby Atmos
    Built-in Functions
    Speakers Yes
    Environmental Features
    Aspect Ratio 16:9, gT_MILLSECONDS_-2209036860000
    Connectivity Details
    Bluetooth Yes
    Power Details
    HDMI Yes
    Operating System Type Windows
    Additional Connectivity Display Port / power Delivery
    Bluetooth Version v5.2
    Operating System Windows 11 Home
    Audio Jack Yes
    Microphone Yes
    No. of USB Ports 4
    Battery Type Lithium Ion (Li-Ion)
    Battery Cell 4-cell
    Battery Run Time 56 WHr
    Power Supply 200 Watt
    Graphics Card - Brand AMD
    Hard Drive 1 TB
    Memory (RAM) 16 GB
    Graphics Card - Sub-Brand GeForce
    Processor AMD Ryzen 7 6800H Octa-core Up to 4.7 GHz Turbo Speed
    Storage Type SSD
    Expandable Memory 64 GB
    Additional Features
    Features

    Refresh Rate: 144Hz IPS-level

    Adaptive-SyncMUX Switch + OptimusAura Sync Light BarSupport dual channel memory

    In The Box & Warranty
    Warranty 1 Year
    Manufacturing & Packing Information
    Country of origin China
    Name and address of Packer DIGITEK (CHONGQING) LIMITED B01 SEC C AIRPORT FUNCTION ZONE LIANGLU CUNTAN FREE TRADE PORT AREA, YUBEI DISTRICT CHONGQING CHINA Nanchang Huaqin Electronic Technology Co., Ltd.NO. 2999, TIANXIANG AVENUE, HIGH-TECH DEVELOPMENT ZONE, NANCHANG CITY, JIANGXI PROVINCE, P.R. CHINA JIANGXI, China-330096 TECH FRONT (CHONGQING) COMPUTER CO. LTD.NO. 18, ZONGBAO ROAD, SHAPINGBA DISTRICT CHONGQING, CHINA INVENTEC (CHONGQING) CORPORATION, NO.66, WEST DISTRICT 2ND RD, SHAPINGBA DISTRICT, CHONGQING, CHINA 401331 JIANGSU, CHINA-215300
    Name and address of Manufacturer DIGITEK (CHONGQING) LIMITED B01 SEC C AIRPORT FUNCTION ZONE LIANGLU CUNTAN FREE TRADE PORT AREA, YUBEI DISTRICT CHONGQING CHINA Nanchang Huaqin Electronic Technology Co., Ltd.NO. 2999, TIANXIANG AVENUE, HIGH-TECH DEVELOPMENT ZONE, NANCHANG CITY, JIANGXI PROVINCE, P.R. CHINA JIANGXI, China-330096 TECH FRONT (CHONGQING) COMPUTER CO. LTD.NO. 18, ZONGBAO ROAD, SHAPINGBA DISTRICT CHONGQING, CHINA INVENTEC (CHONGQING) CORPORATION, NO.66, WEST DISTRICT 2ND RD, SHAPINGBA DISTRICT, CHONGQING, CHINA 401331 JIANGSU, CHINA-215300
    Name and address of Importer ASUS INDIA PVT. LTD., 402 SUPREME CHAMBERS, 17/18 SHAH INDUSTRIAL ESTATE, VEERA DESAI ROAD, ANDHERI(WEST)-400053 INDIA
    Name of Seller Reliance Retail Ltd.
    Month and Year of Commodity First Manufactured/Imported/Packed May' 2022
    BIS Model Number G513RC
    Commodity name Laptop
    Item Width 35.4 cm
    Item Height 2.06 cm
    Item Length 25.9 cm
    Net Quantity 1N
    Net Weight 2500 g
    Name and address of Marketed By ASUS GLOBAL PTE. LTD. 15A CHANGI BUSINESS PARK CENTRAL 1, #05-01, EIGHTRIUM @ CHANGI BUSINESS PARK, SINGAPORE (486035)
    Product Type
    Product Type Laptops
    Article ID: 492850460
    Sellers
    Asus ROG Strix G15 G513 (2022) Gaming Laptop (AMD Ryzen 7 6800H/16 GB RAM/1TB SSD/NVIDIA GeForce RTX 3050/Windows 11/FHD), 39.62 cm (15.6 inch)
    Asus ROG Strix G15 G513 (2022) Gaming Laptop (AMD Ryzen 7 6800H/16 GB RAM/1TB SSD/NVIDIA GeForce RTX 3050/Windows 11/FHD), 39.62 cm (15.6 inch)
    more sellers
    Exchange Your Phone

    Select your phone brand & model

    Don't wish to exchange?
    You may remove exchange offer
    Exchange Guide

    How do I avail exchange offer?

    Answer few simple questions about your old device

    Get the exchange value

    Keep your device handy when our delivery executive arrives

    Key points to keep in mind before exchange:

    • The old phone or device should be in working condition (It should be switched ON and all buttons should be in working condition)
    • Delete all your personal data by performing ‘Factory Reset’ and remove any memory card from your old phone or device
    • Keep your phone/device in unlocked mode while handing over old phone/device to Delivery Partner (Please remove any passwords or screen locks)
    • Delivery Partner will check the physical & functional conditions of the old phone/device (Check damage, working of touchscreen and camera condition) and match IMEI number with the information entered by you while buying new phone on JioMart.

    Working of exchange operation on JioMart

    For Mobiles

    1. Click on ‘Exchange’ available on ‘Details Page of Product’ you want to buy.
    2. On JioMart application, you must select the ‘Brand and Model’ of the old phone to be exchanged.
    3. Now, on JioMart application, you can select the condition of the smartphone (Perfect condition, Minor Body scratches an Both Screen & Body damage)
    4. Then on the app, you must enter the IMEI number of the smartphone. The same IMEI will be checked at the time of pickup for validation.
    5. You need to accept the terms and conditions for exchange before proceeding with exchanging your device with JioMart. Please read Exchange T&C present on JioMart application.
    6. After completing all the steps above, you can see ‘Exchange’ as applied on ‘Product Details’ page and proceed with adding product to cart
    7. You will be able to track the status of new product and old product to be exchanged on ‘JioMart Order History’ page by clicking on my order tab
    8. Exchange will be performed while delivering the new smartphone to customer
    9. Quality check of the old phone to be exchanged will be done at the doorstep by Delivery Partner.
    10. Delivery Partner will check following parameters while doing quality check –
      • IMEI number
      • Power switch ON/OFF
      • Working of all buttons
      • Damage on body of the phone
      • Working of touchscreen
      • Working and physical condition of camera
    11. If quality check passes, you will be able to exchange your old phone and accept the delivery of the new smartphone
    12. If quality check fails, you have the following two options:
      • Accept the new phone order – You can accept the new phone by paying an exchange amount (this is the same as Exchange Value which was applied during checkout) to the Delivery Partner either in cash or via any other digital payment mode offered by the Delivery Partner
      • Does not accept the new phone order – You have an option to not accept new order by not paying the exchange amount
    13. Once the exchange is completed, you can see related information on Order Details page

    FAQs

    Stage 1: While placing an order on JioMart

    1. How do I find products eligible for exchange?
      • You will be able to see 'Exchange Offer Available' within the product section on listing page.
      • On ‘Product Details’ page, ‘Exchange’ will be active if PIN Code is serviceable for exchange process and by clicking on the same, you will be able to enter required details
    2. How to find an IMEI number if I want to exchange my old smartphone?
      • To know IMEI number, dial *#06# on your phone (Please enter IMEI 1 in case of dual sim phone.)
      • You can also find the IMEI number in the original package, phone settings and inside battery compartment
    3. Can we get a list of used products that can be exchanged on JioMart?
      No, as the list shared by Buyback Partner keeps on changing and is dynamic in nature. You can check the Brand and Model during Step 1 of the exchange process.
    4. Is it possible to exchange more than one used device to buy a new device?
      No, you will be able to exchange only one device for the new one.
    5. Can Delivery Address for new smartphone and Pickup Address for old smartphone be different?
      No, as this is a hand-on-hand exchange process, the old device will be picked up at the time of delivering the new device at the delivery address.
    6. Do I need to pay pickup charges for exchange?
      No, you do not need to pay any pickup charges for exchanging your old device with JioMart.

    Stage 2: After placing an order on JioMart

    1. How do I track the status of my order with Exchange?
      You can go to ‘My Order’ tab and check the status of your new product and old product in the same section.
    2. Will my old product be picked up before the new product gets delivered?
      No, as this is hand-on-hand exchange operation, old device will be picked up at the time of delivering new device.
    3. Do I need to send old products to JioMart?
      No, we will arrange a pickup of your old phone while delivering the new smartphone.

    Stage 3: At the time of Delivery and Pick up

    1. Is it possible to understand what parameters are being checked as part of quality check at doorstep for old phone?
      Yes, Delivery Partner will check following parameters while doing quality check:
      • IMEI number
      • Power switch ON/OFF
      • Working of all buttons
      • Damage on body of the phone
      • Working of touchscreen
      • Working and physical condition of camera
    2. If the battery of my phone is dead/damaged or in poor condition, will my smartphone be eligible for exchange?
      Though the condition of the smartphone will be checked at the time of quality check at the doorstep, JioMart recommends not to exchange as there are higher chances of quality check failure at the doorstep.
    3. Is it compulsory to provide original accessories and packaging of my used product?
      Though it is not mandatory, JioMart recommends that you provide old phone along with original accessories and packaging.
    4. What happens if quality check gets failed at the doorstep?
      If quality checks fail at doorstep, you will be provided with two options:
      • Accept the new phone order – You can accept the new phone by paying an exchange amount (this is the same as Exchange Value which was applied during checkout) to the Delivery Partner either in cash or via any other digital payment mode offered by the Delivery Partner
      • Does not accept the new phone order – You have an option to not accept new order by not paying the exchange amount

    Stage 4: After new product delivery

    1. Is it possible to get my old device which is exchanged with new device?
      No, it is not possible to get the old exchanged device back after delivery of the new device as it has already been processed by our third-party buyback partners.
    2. Will I be able to check the details of my old product exchanged on JioMart?
      Yes, you will be able to see details of your old product exchanged in the Order History and Order Details page.
    3. Am I allowed to return the new product which I ordered with Exchange?
      Yes, you will be allowed to return the new product based on the Return Policy mentioned on the Product Details Page.
    4. Am I allowed to replace the new product if I find any damage after accepting the delivery?
      No, currently at JioMart we are not allowing replacement options, but you can return the product you ordered.
    5. Where shall I get the refund of old smartphone exchanged if I do return the new product?
      Refund of the old smartphone exchange will be credited to either JioMart Wallet or bank account based on your selection.
    6. Shall I be able to track Refund status on JioMart Application?
      Yes, once the refund gets processed you will be able to see Refund Details inside the My Refund section and on the Order Details page.
    Exchange Terms & Conditions

    These exchange offer terms and conditions (“Offer Terms”) set out the terms and conditions in relation to the exchange of Used Products (defined hereinafter) on https://www.jiomart.com, as well as any other mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Platform”), as updated from time to time (“Exchange Offer”). The Offer Terms constitute an agreement between Reliance Retail Limited (“Reliance”, “we”, “us” or “our”) and any natural or legal person who avails the Exchange Offer in any manner (“users”, “you” or “your”).

    These Offer Terms constitute an electronic record within the meaning of the applicable law. This electronic record is generated by a computer system and does not require any physical or digital signatures.

    By availing the Exchange Offer, you expressly agree to be bound by these Offer Terms. These Offer Terms shall be read together with the Terms and Conditions and the Privacy Policy of the Platform and other applicable rules, policies, and terms posted on the Platform, available through Platform, or provided with the Services (“Platform Terms” and collectively with these Term, “Agreement). If these Offer Terms are inconsistent with the Platform Terms, these Offer Terms will prevail to the extent of such inconsistency with respect to the Exchange Offer.

    1. SCOPE OF EXCHANGE SERVICES
      1. The Offer Terms set out herein specifically govern your access and use of the Exchange Offer, which allows you to, inter alia, exchange used mobile phones, laptops, digital wearables, television sets or digital devices (“Used Product”) to avail a discount on purchase of mobile phones, laptops, digital wearables, television sets or digital devices listed and made available on the Platform (“New Product”).
      2. Please note that we may from time to time change the Offer Terms that govern the availing of the Exchange Offer. Every time you wish to use our Exchange Offer, please check these Offer Terms to ensure that you understand our terms and conditions applicable at that point of time. If you do not agree to the Offer Terms, you are advised not to transact on the Platform or avail Exchange Offer. Further, please note that Reliance reserves its right to either change the format and the content of the Platform and/or suspend the operation of the Exchange Offer, inter alia, for support or maintenance work, in order to update the content or for any other reason, at any time.
      3. You agree and acknowledge that we may, at our sole discretion: (a) determine the Used Products eligible for buy-back or exchange; (b) seek such information, details or documents in respect of the Used Products from you as we may deem necessary; or (c) reject Used Products and refuse to provide Exchange Offerfor specified Used Products or identified locations or for any other reason we may determine at our discretion.
    2. ELIGIBILITY
      1. You agree and acknowledge that only the registered users would be entitled to access and/or avail the Exchange Offeron the Platform.
      2. You agree and acknowledge that only 1 (One) Used Product is eligible to be used for Exchange Offerat the time of purchase of 1 (One) New Product from the Platform. Further, it is hereby clarified that the pick-up of the Used Product and delivery of New Product (as purchased on the Platform by you) shall occur simultaneously and that you shall keep ready the Used Products (along with related accessories, if any) during such pick-up.
      3. You agree and acknowledge that the Used Product shall be picked-up by us or our authorised logistic partners and you shall not be entitled to cancel the Exchange Offeror request for return of such Used Product subsequent to such pick-up (including in the event you opt to return the New Product). In the event you refuse to avail the Exchange Offerat the time of pick-up (in presence of the logistic partner) or fail to provide the Used Product in accordance with these Offer Terms, you shall be liable to pay the differential amount to the extent of value of the Used Product to such logistic partner in order to complete the purchase of the New Product.
      4. Subject to these Offer Terms, you agree and acknowledge that the terms of purchase of any New Product (and any benefits, discounts, or warranty associated with it) is distinct, separate and independent from the Exchange Offerprovided by us.
    3. COVENANTS AND UNDERTAKINGS
      1. While accessing and using the Exchange Offer, you hereby agree, acknowledge and undertake that:
        1. The Used Product has not been stolen and you are the sole, absolute and lawful owner of the Used Product and any accessories related thereto and the same is genuine and is not counterfeit, free from any and all encumbrances, liens, attachments, disputes, legal flaws, exchange or any agreement of sale etc;
        2. the Used Product was exclusively used for personal use, and not for business or commercial purposes;
        3. the Used Product distributed as gifts from state sponsored or NGO funded distribution programs are not accepted for exchange;
        4. you will not reproduce, duplicate, copy, sell, trade or resell the Exchange Offerfor any purpose;
        5. you shall format the Used Product; delete all personal data; remove any SIM cards, memory cards embedded or stored within the Used Product, prior to handing over the Used Product to our authorised logistic partners;
        6. sign out of all your accounts and registrations accessible on the Used Product, uninstall all downloaded applications, disable any “Find My Phone” features, and remove/ disable any lock code or passwords prior to handing over the Used Product to our authorised logistic partners. It is clarified that iOS users’ shall have their Apple ID and password ready to remove the “iCloud” lock at the time of pick-up;
        7. the Used Product shall match with the information, details and undertakings furnished at the time of requesting the Exchange Offeron the Platform;
        8. the Used Product was not purchased for and has not been used for fraudulent or criminal purposes;
        9. the IMEI number entered at the time of requesting the Exchange Offeron the Platform is true, accurate, correct and up to date;
        10. the IMEI number entered at the time of requesting the Exchange Offeron the Platform is true, accurate, correct and up to date;
      2. By availing the Exchange Offer, you agree and undertake to transfer all rights, title and ownership in the Used Device to us and/ or our representatives.
      3. You agree and understand that we (or our authorized logistic partners) reserve the right to validate and verify the the physical and functional conditions of the Used Product and match the same to the specifications/details/ information provided by you on the Platform, at the time of pick-up from your location. Such conditions and parameters shall include: (a) IMEI number; (b) power switch ON/OFF; (c) performance of all buttons, internal LCD screen and touchscreen (including cracks, visible lines, spots, water damage, or discoloration); (d) damage on body of the Used Product (for instance, any cracks (visual or internal), missing parts or components of the Used Product); (e) working and physical condition of camera; (f) brand and model of the Used Product; (g) performance and battery condition of the Used Product; and (h) internet access and connection. You agree and understand that any value or quotations provided by us on the Platform are subject to the inspection of the Used Product and no binding offer is made till such inspection and confirmation. We reserve the right to change the value or quotation of the Used Product at any time. You agree not to dispute or contest the final value or quotation, or the mode of evaluation of such final value or quotation.
      4. We reserve the right to reject the Used Product or refuse to provide you with Exchange Offerin the event, at the time of inspection, the Used Product does not fulfil the requirements set forth under these Offer Terms. The decision of Reliance and/or its representatives at the time of inspection shall be final in this regard and shall be binding on you. In such a case, you may either: (a) complete the purchase of the New Product from the Platform by paying the differential exchange amount (as may be intimated on the Platform) to our authorised logistic partner; or (b) not complete the purchase of the New Product.
      5. Refund: You may initiate a request for return and refund in accordance with the terms and within the timelines specified by us on the product details page if you are dissatisfied with the New Product purchased by you at the discounted rate (on availing the Exchange Offer). You agree and understand that we do not have any replacement policy for the products purchased on the Platform and such refund will only be processed upon successful return of the New Product. The refund amount will be credited within a period of 15 (fifteen) days from the date of refund approval to the original payment mode opted by you or in your associated wallet on the Platform (“Wallet”) or in your bank account, as may be chosen by you. In the event multiple modes have been used for making the aggregate payment, we may credit the refund amount (in parts and not collectively) using separate payment modes. We may request you for additional information (like bank account details, contact information, etc.) to enable such refund. You further acknowledge that after initiation of refund, it may take additional time for your refund to reflect in your account which is subject to your financial institution or payment solution provider terms and conditions. Please be informed that we do not make any cash refunds. However, if the refund does not happen by the date advised, you may contact us, and we will gladly help you.
    4. DISCLAIMER
      1. You expressly acknowledge and agree that Reliance makes no representation and disclaim all responsibility and liability for: (a) the completeness, accuracy, availability, timeliness, security, security and non-compatibility or reliability of the Exchange Offer; (b) whether the Exchange Offerwill meet your requirements or be available on an uninterrupted, secure, or error-free basis; or (c) the quotation or value of Used Products estimated on the Platform is and/ or will be complete, exhaustive, or accurate. No advice or information, whether oral or written, obtained through the Platform, will create any warranty or representation not expressly made herein or therein in respect of the quality of the Exchange Offerprovided on the Platform
      2. You expressly agree and undertake to not hold liable or initiate any claim against Reliance, its affiliates, authorised representatives, service providers (including logistic partners, buy-back partners), applicable seller, or any future purchaser of the Product in relation to the adequacy of the quotation or value (if any) of the Used Product provided as part of the Exchange Offer. In the event you do not agree with the value or quotation provided to you for the Used Product, you agree not to avail the Exchange Offer.
    5. INDEMNIFICATION AND LIMITATION OF LIABILITY
      1. To the extent permitted by applicable law, you agree to indemnify, defend and hold harmless Reliance, its affiliates, officers, directors, employees, consultants, licensors, agents, representatives, applicable seller and service providers (including logistic partners, buy-back partners) from and against any and all third- party claims, demands, expenses, losses, liabilities, damages, and/or costs (including reasonable attorney fees and costs) arising from your access to or use of the Exchange Offer, rejection of the Used Product, violation of these Offer Terms, use or processing of the Used Product, or infringement of any intellectual property or other rights of Reliance or any third-party. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us and/or a third party, and you agree to cooperate, at your expense, with our defines of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
      2. To the fullest extent permitted by law, in no event shall Reliance or any of its directors, officers, employees, agents or content or service providers be liable to you for any direct, indirect, special, incidental, consequential, exemplary, special, remote or punitive damage, including, but not limited to damages for loss of profits, goodwill, use, data or other intangible losses arising from, or directly or indirectly related to, the use of, or the inability to use, the Exchange Offeror the content, materials and functions related thereto.
      3. At no instance, Reliance, its affiliates, authorised representatives, service providers (including logistic partners, buy-back partners) shall be liable for your failure to erase any data (including personal data) or remove SIM cards, memory cards, ancillary data or hardware embedded in the Used Product or for any data which may remain un-erased or accessible pursuant to manual erasure/ removal. You shall not hold Reliance or its affiliates, authorised representatives, service providers (including logistic partners, buy-back partners) liable or responsible for retrieval or deletion of any un-erased or un-removed data or components
    6. MISCELLANEOUS

      In addition to these Offer Terms, you will also ensure that you are in compliance with the terms and conditions of the Agreement (including but not limiting to Platform Terms).

    7. GRIEVANCE REDRESSAL

      You may submit any grievance with respect to Platform or the Exchange Offer, including any complaints or grievances with respect to access or usage of Platform in violation of these Offer Terms by any person, to the grievance officer, appointed under the Platform Terms.

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