Vivo Y56 5G 128 GB, 8 GB RAM, Orange Shimmer, Mobile Phone
Warranty : 1 Year
Offers
Plan Details
Free installation service

Vivo Y56 5G 128 GB, 8 GB RAM, Orange Shimmer, Mobile Phone

₹3,700.00

Features
  • 12 Months cover from date of purchase for New Smart Phones
  • Repair of device for Accidental and/or Liquid damage.
  • Max 2 repair requests, cumulatively capped upto the device invoice value.
  • Like to Like replacement
  • Free Pick-up & Drop
  • 14 Working Days TAT
Description

Ever accidentally spilt coffee, tea or water on your phone? Did your phone ever get drenched in the rain? All of these can damage parts within your phone and make it unusable or non-responsive just when you most need it. Smartphones are fragile and prone to physical damage. So we recommend you buy this accidental damage and liquid protection cover. Fixing a liquid damaged Smartphone is expensive and time consuming if it isn't covered under the manufacturer warranty or extended warranty. Buying this Extended Warranty for your smartphone will protect your phone for 12 months.

Specifications
Validity 1 Year
Brand Reliance Retails
Warranty 1 Year on handset. 6 months on accessories
Return Policy

Items are eligible for return within 7 Days of Delivery*. All accessories, product & packaging need to beEver accidentally spilt coffee, tea or water on your phone? Did your phone ever get drenched in the rain? All of these can damage parts within your phone and make it unusable or non-responsive just when you most need it. Smartphones are fragile and prone to physical damage. So we recommend you buy this accidental damage and liquid protection cover. Fixing a liquid damaged Smartphone is expensive and time consuming if it isn't covered under the manufacturer warranty or extended warranty. Buying this Extended Warranty for your smartphone will protect your phone for 12 months.

Price Details

Samsung 138 cm smart television with Pureview QLED

₹77,000.00

1 Year resQ Care Plan. Accidental and liquid damage Protection for LCD

₹77,000.00

Amount Payable:

₹77,000.00

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Key Features
  • Display: 16.72 cm (6.58 Inch) FHD+ Incell
  • Back Camera: 50 MP Main + 2 MP Depth
  • Front Camera: 16 MP
  • Battery Capacity: 5000 mAh
  • Internal Storage: 128 GB, RAM: 8 GB
Description


* This Vivo Y56 5G Mobile Phone image is for illustration purpose only. Actual image may vary.



* This Vivo Y56 5G Mobile Phone image is for illustration purpose only. Actual image may vary.



* This Vivo Y56 5G Mobile Phone image is for illustration purpose only. Actual image may vary.


ULTRA SPEED FOR ULTRA EXPERIENCE

The Era of 5G

5G has facilitated your life with incredible convenience. Thanks to the high capacity and low latency, it enables effortless media sharing and fast file downloads. You can always enjoy both better visuals and smoothness.


* This Vivo Y56 5G Mobile Phone image is for illustration purpose only. Actual image may vary.


SUPER RAM SUPER MEMORY

8GB Extended RAM

Extended RAM of 8 GB allows you to run 27 apps at the same time, ensuring that you switch between apps smoothly at all times. Y56 5G boasts 128 GB of ROM and supports up to 1 TB of expanded capacity, making you free from anxiety on storage.


* This Vivo Y56 5G Mobile Phone image is for illustration purpose only. Actual image may vary.


ADVANCED CHIP STRONG PERFORMANCE

5G Processor

The MediaTek 700 octa-core processor running at a CPU clock speed of 2.2 GHz brings your phone powerful performance. SA & NSA equipped with surrounding antenna also satisfies you with strong signals.

  • 7 Times higher Download Speed Compared with the normal 4G network
  • 7 nm CPU Process
  • SA / NSA Dual-Mode 5G Network mode

  • * This Vivo Y56 5G Mobile Phone image is for illustration purpose only. Actual image may vary.


    HOLD AT EASE

    Ultra-Slim Body

    Just 8.15 mm thick with a 2.5D straight frame. With an attractive design perfectly integrating fashion with simplicity, it's smooth to touch and comfortable to hold.

  • 184 gram Estimated body weight
  • 8.15 mm Estimated body thickness Excluding the camera

  • * This Vivo Y56 5G Mobile Phone image is for illustration purpose only. Actual image may vary.


    CHARM OF COLORS

    Orange Shimmer

    Black Engine

    The frosted AG back cover is resistant to scratches and fingerprints, bringing you an exquisite phone body and a comfortable touch.

    ORANGE SHIMMER

    It looks like sunset glow, emitting soft and dazzling hue as a blend of red, orange and yellow.


    * This Vivo Y56 5G Mobile Phone image is for illustration purpose only. Actual image may vary.


    BLACK ENGINE

    It is inspired by sports car engines. The combination of the frosted black back cover and the Dual-Ring Flash Mirror with metallic luster offers you a sense of power like a sports car.


    * This Vivo Y56 5G Mobile Phone image is for illustration purpose only. Actual image may vary.


    COOL DISPLAY COOL PLAY

    16.72 cm (6.58-inch) FHD+ Incell Display

    Y56 boasts a FHD+ resolution of 2408 × 1080 with high color saturation, bringing you clearer pictures and more gorgeous colors. Eye Protection mode is also supported to make you play at ease.

  • 20:9 Aspect ratio
  • 90.6 Percent Screen-to-body ratio

  • * This Vivo Y56 5G Mobile Phone image is for illustration purpose only. Actual image may vary.


    NICE TIME ETERNAL MEMORY

    50 MP Main Camera

    Excellent image processing makes you access a super clear world no matter in bright or dim environment. You can record the nice moments in life at any time.


    * This Vivo Y56 5G Mobile Phone image is for illustration purpose only. Actual image may vary.


    LIGHT UP YOUR BEAUTY

    Super Night Mode

    Both rear and front cameras boast Super Night Mode, making it easy to get a purer and more expressive experience and also automatically adapt to the environment changes in light.


    * This Vivo Y56 5G Mobile Phone image is for illustration purpose only. Actual image may vary.


    FOCUS ON YOURSELF

    Textured Portrait

    2 MP Bokeh Camera

    The 2 MP bokeh camera combined with the upgraded bokeh algorithm, so the portraits not only look more alive but also boast greater depth.


    * This Vivo Y56 5G Mobile Phone image is for illustration purpose only. Actual image may vary.


    16 MP HD Front Camera

    The 16 MP front camera with the intelligent beauty algorithm makes your selfie satisfied whether in bright or dim surroundings.


    * This Vivo Y56 5G Mobile Phone image is for illustration purpose only. Actual image may vary.


    MORE PROFESSIONAL MORE FUNNY

    Fun Shot

    Rear Camera Bokeh

    Flare Portrait

    Integrating multi-frame noise reduction and AI brightening tech, you can choose a variety of creative spot effects, such as default, hearts, stars, butterfly and cherry blossom.


    * This Vivo Y56 5G Mobile Phone image is for illustration purpose only. Actual image may vary.


    Professional

    Viewfinder System

    Stabilization ring guards against shaky hands and perfectly coordinates with the Focus ring, allowing you to press the shutter with confidence.


    * This Vivo Y56 5G Mobile Phone image is for illustration purpose only. Actual image may vary.


    FAST CHARGING LONG PLAYING

    5000 mAh Battery + 18 Watt Fast Charge

    Power can be quickly replenished in a flash. MediaTek 5G UltraSave power saving technology keeps the power abundant all day so that you are always online

  • 40.32 hour Playing music
  • 20.16 hour Online binge-watching
  • 8.4 hour Gaming
  • 13.44 hour Instagram Short videos

  • * This Vivo Y56 5G Mobile Phone image is for illustration purpose only. Actual image may vary.


    DURABLE IN USE

    Water & Dust Resistance

    With IPX4 water resistance and IP5X dust resistance certification, it is not necessary to panic over water splashes or dust build-up.


    * This Vivo Y56 5G Mobile Phone image is for illustration purpose only. Actual image may vary.


    USE AT EASE

    Strict Testing Data

    Your phone has undergone rigorous quality tests and is proven to withstand scratches, being dropped and extreme weather.


    * This Vivo Y56 5G Mobile Phone image is for illustration purpose only. Actual image may vary.


    Funtouch OS 13

    With simple design and convenient touch control, bring you a better user experience.


    * This Vivo Y56 5G Mobile Phone image is for illustration purpose only. Actual image may vary.


    YOUR COLOR YOUR STYLE

    Color Personalization

    UI color & Monochrome icon: You can choose from supports a variety of built-in colors and also extract colors from your wallpaper for color matching. You can also apply the color to screen icons, enjoying pleasing harmony of hues across the home screen with personality and balance.


    * This Vivo Y56 5G Mobile Phone image is for illustration purpose only. Actual image may vary.


    SMALL THINGS, BIG HELP

    Widgets

    A quick glance gets your most frequently used features for easier access without unnecessary distractions.

    Available widgets: Albums, Weather, Cleanup and Acceleration, Stickers, and Nano Music Player.


    * This Vivo Y56 5G Mobile Phone image is for illustration purpose only. Actual image may vary.


    GOOD ASSISTANT, BETTER LIFE

    iManager

    Regular and comprehensive security detection is conducted to scan and identify viruses, paired with solutions for you to easily get rid of them.

    A new feature of cooling protects the phone from overheating.


    * This Vivo Y56 5G Mobile Phone image is for illustration purpose only. Actual image may vary.


    FROM NOVICE, TO GAME WINNER

    Ultra Game Mode

    Professional Esports mode with one-tap switching provides you with great performance support. It's also equipped with the customized sound effects to simulate the most real battlefield experience.


    * This Vivo Y56 5G Mobile Phone image is for illustration purpose only. Actual image may vary.


    Specifications
    General Information
    Colour Orange Shimmer
    Series Y-Series
    Model Y56 5G
    Brand VIVO
    Phone Hardware & Storage
    Internal Storage 128 GB
    Processor MediaTek 700 Octa-Core 5G Processor
    Storage Type microSD Card
    Phone OS
    Operating System Android 13
    Network & Inter-device Connectivity
    Operating System Type Android
    SIM Type Dual SIM
    4G Yes - LTE
    USB Type-C
    OTG Support Yes
    5G Yes
    Phone Battery & Charge Time
    Battery Capacity 5000 mAh
    Battery Run Time Up to 40.32 hour Playing music Up to 20.16 hour Online binge-watching Up to 8.4 hour Gaming
    Quick Charge Yes
    Phone Network & Inter-device Connectivity
    Bluetooth Version v5.1
    Bluetooth Yes
    Cellular Technology GSM + WCDMA + LTE + 5G
    Water Resistant Yes
    Fingerprint Recognition Yes
    Sensors Accelerom
    Screen Display & Camera
    Selfie Camera 16 MP
    Screen Resolution 2408 x 1080 (FHD+)
    Screen Size (Diagonal) 16.72 cm (6.58 Inch)
    Rear Camera 50 MP
    Video Playback Time (Hours) Up to 13.44 hour
    Hardware Details
    Memory (RAM) 8 GB
    Formats Supported
    Audio Formats WAV, MP3, MP2, MP1, MIDI, Vorbis, APE, FLAC, AAC, OPUS
    Video Formats MP4, 3GP, MKV, FLV
    Additional Features
    Features Funtouch OS 13 (Based on Android 13) Capacitive multi-touch Dual SIM Dual Standby (DSDS) 8.15 mm thick with a 2.5D straight frame Up to 8 GB Extended RAM 3.0 20:9 Aspect ratio 90.6 Percent Screen-to-body ratio Super Night Mode Textured Portrait Professional Viewfinder System Water & Dust Resistance Color Personalization Ultra Game Mode 18 Watt Fast Charging
    In The Box & Warranty
    In The Box Documentation, Type-C to USB Cable, USB Power Adapter, Eject Tool, Phone Case, Protective Film
    Warranty 1 Year
    Manufacturing & Packing Information
    Country of origin India
    Name and address of Packer vivo Mobile India Private Limited Tech1&Tech 2, world trade center, Plot No.Tz-13A, Techzone (I.T. Park), Greater Noida, Uttar Pradesh, 201308
    Name and address of Manufacturer vivo Mobile India Private Limited Tech1&Tech 2, world trade center, Plot No.Tz-13A, Techzone (I.T. Park), Greater Noida, Uttar Pradesh, 201308
    Name and address of Importer vivo Mobile India Private Limited Tech1&Tech 2, world trade center, Plot No.Tz-13A, Techzone (I.T. Park), Greater Noida, Uttar Pradesh, 201308
    Name of Seller Reliance Retail Ltd.
    Month and Year of Commodity First Manufactured/Imported/Packed Feburary' 2023
    BIS Model Number V2225
    Commodity name Mobile Phone
    Item Width 7.56 cm
    Item Height 0.815 cm
    Item Length 16.405 cm
    Net Quantity 1N
    Net Weight 276 g
    Name and address of Marketed By vivo Mobile India Private Limited Tech1&Tech 2, world trade center, Plot No.Tz-13A, Techzone (I.T. Park), Greater Noida, Uttar Pradesh, 201308
    Product Type
    Product Type Smartphones
    Article ID: 493665032
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    Vivo Y56 5G 128 GB, 8 GB RAM, Orange Shimmer, Mobile Phone
    Vivo Y56 5G 128 GB, 8 GB RAM, Orange Shimmer, Mobile Phone
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    Exchange Your Phone

    Select your phone brand & model

    Don't wish to exchange?
    You may remove exchange offer
    Exchange Guide

    How do I avail exchange offer?

    Answer few simple questions about your old device

    Get the exchange value

    Keep your device handy when our delivery executive arrives

    Key points to keep in mind before exchange:

    • The old phone or device should be in working condition (It should be switched ON and all buttons should be in working condition)
    • Delete all your personal data by performing ‘Factory Reset’ and remove any memory card from your old phone or device
    • Keep your phone/device in unlocked mode while handing over old phone/device to Delivery Partner (Please remove any passwords or screen locks)
    • Delivery Partner will check the physical & functional conditions of the old phone/device (Check damage, working of touchscreen and camera condition) and match IMEI number with the information entered by you while buying new phone on JioMart.

    Working of exchange operation on JioMart

    For Mobiles

    1. Click on ‘Exchange’ available on ‘Details Page of Product’ you want to buy.
    2. On JioMart application, you must select the ‘Brand and Model’ of the old phone to be exchanged.
    3. Now, on JioMart application, you can select the condition of the smartphone (Perfect condition, Minor Body scratches an Both Screen & Body damage)
    4. Then on the app, you must enter the IMEI number of the smartphone. The same IMEI will be checked at the time of pickup for validation.
    5. You need to accept the terms and conditions for exchange before proceeding with exchanging your device with JioMart. Please read Exchange T&C present on JioMart application.
    6. After completing all the steps above, you can see ‘Exchange’ as applied on ‘Product Details’ page and proceed with adding product to cart
    7. You will be able to track the status of new product and old product to be exchanged on ‘JioMart Order History’ page by clicking on my order tab
    8. Exchange will be performed while delivering the new smartphone to customer
    9. Quality check of the old phone to be exchanged will be done at the doorstep by Delivery Partner.
    10. Delivery Partner will check following parameters while doing quality check –
      • IMEI number
      • Power switch ON/OFF
      • Working of all buttons
      • Damage on body of the phone
      • Working of touchscreen
      • Working and physical condition of camera
    11. If quality check passes, you will be able to exchange your old phone and accept the delivery of the new smartphone
    12. If quality check fails, you have the following two options:
      • Accept the new phone order – You can accept the new phone by paying an exchange amount (this is the same as Exchange Value which was applied during checkout) to the Delivery Partner either in cash or via any other digital payment mode offered by the Delivery Partner
      • Does not accept the new phone order – You have an option to not accept new order by not paying the exchange amount
    13. Once the exchange is completed, you can see related information on Order Details page

    FAQs

    Stage 1: While placing an order on JioMart

    1. How do I find products eligible for exchange?
      • You will be able to see 'Exchange Offer Available' within the product section on listing page.
      • On ‘Product Details’ page, ‘Exchange’ will be active if PIN Code is serviceable for exchange process and by clicking on the same, you will be able to enter required details
    2. How to find an IMEI number if I want to exchange my old smartphone?
      • To know IMEI number, dial *#06# on your phone (Please enter IMEI 1 in case of dual sim phone.)
      • You can also find the IMEI number in the original package, phone settings and inside battery compartment
    3. Can we get a list of used products that can be exchanged on JioMart?
      No, as the list shared by Buyback Partner keeps on changing and is dynamic in nature. You can check the Brand and Model during Step 1 of the exchange process.
    4. Is it possible to exchange more than one used device to buy a new device?
      No, you will be able to exchange only one device for the new one.
    5. Can Delivery Address for new smartphone and Pickup Address for old smartphone be different?
      No, as this is a hand-on-hand exchange process, the old device will be picked up at the time of delivering the new device at the delivery address.
    6. Do I need to pay pickup charges for exchange?
      No, you do not need to pay any pickup charges for exchanging your old device with JioMart.

    Stage 2: After placing an order on JioMart

    1. How do I track the status of my order with Exchange?
      You can go to ‘My Order’ tab and check the status of your new product and old product in the same section.
    2. Will my old product be picked up before the new product gets delivered?
      No, as this is hand-on-hand exchange operation, old device will be picked up at the time of delivering new device.
    3. Do I need to send old products to JioMart?
      No, we will arrange a pickup of your old phone while delivering the new smartphone.

    Stage 3: At the time of Delivery and Pick up

    1. Is it possible to understand what parameters are being checked as part of quality check at doorstep for old phone?
      Yes, Delivery Partner will check following parameters while doing quality check:
      • IMEI number
      • Power switch ON/OFF
      • Working of all buttons
      • Damage on body of the phone
      • Working of touchscreen
      • Working and physical condition of camera
    2. If the battery of my phone is dead/damaged or in poor condition, will my smartphone be eligible for exchange?
      Though the condition of the smartphone will be checked at the time of quality check at the doorstep, JioMart recommends not to exchange as there are higher chances of quality check failure at the doorstep.
    3. Is it compulsory to provide original accessories and packaging of my used product?
      Though it is not mandatory, JioMart recommends that you provide old phone along with original accessories and packaging.
    4. What happens if quality check gets failed at the doorstep?
      If quality checks fail at doorstep, you will be provided with two options:
      • Accept the new phone order – You can accept the new phone by paying an exchange amount (this is the same as Exchange Value which was applied during checkout) to the Delivery Partner either in cash or via any other digital payment mode offered by the Delivery Partner
      • Does not accept the new phone order – You have an option to not accept new order by not paying the exchange amount

    Stage 4: After new product delivery

    1. Is it possible to get my old device which is exchanged with new device?
      No, it is not possible to get the old exchanged device back after delivery of the new device as it has already been processed by our third-party buyback partners.
    2. Will I be able to check the details of my old product exchanged on JioMart?
      Yes, you will be able to see details of your old product exchanged in the Order History and Order Details page.
    3. Am I allowed to return the new product which I ordered with Exchange?
      Yes, you will be allowed to return the new product based on the Return Policy mentioned on the Product Details Page.
    4. Am I allowed to replace the new product if I find any damage after accepting the delivery?
      No, currently at JioMart we are not allowing replacement options, but you can return the product you ordered.
    5. Where shall I get the refund of old smartphone exchanged if I do return the new product?
      Refund of the old smartphone exchange will be credited to either JioMart Wallet or bank account based on your selection.
    6. Shall I be able to track Refund status on JioMart Application?
      Yes, once the refund gets processed you will be able to see Refund Details inside the My Refund section and on the Order Details page.
    Exchange Terms & Conditions

    These exchange offer terms and conditions (“Offer Terms”) set out the terms and conditions in relation to the exchange of Used Products (defined hereinafter) on https://www.jiomart.com, as well as any other mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Platform”), as updated from time to time (“Exchange Offer”). The Offer Terms constitute an agreement between Reliance Retail Limited (“Reliance”, “we”, “us” or “our”) and any natural or legal person who avails the Exchange Offer in any manner (“users”, “you” or “your”).

    These Offer Terms constitute an electronic record within the meaning of the applicable law. This electronic record is generated by a computer system and does not require any physical or digital signatures.

    By availing the Exchange Offer, you expressly agree to be bound by these Offer Terms. These Offer Terms shall be read together with the Terms and Conditions and the Privacy Policy of the Platform and other applicable rules, policies, and terms posted on the Platform, available through Platform, or provided with the Services (“Platform Terms” and collectively with these Term, “Agreement). If these Offer Terms are inconsistent with the Platform Terms, these Offer Terms will prevail to the extent of such inconsistency with respect to the Exchange Offer.

    1. SCOPE OF EXCHANGE SERVICES
      1. The Offer Terms set out herein specifically govern your access and use of the Exchange Offer, which allows you to, inter alia, exchange used mobile phones, laptops, digital wearables, television sets or digital devices (“Used Product”) to avail a discount on purchase of mobile phones, laptops, digital wearables, television sets or digital devices listed and made available on the Platform (“New Product”).
      2. Please note that we may from time to time change the Offer Terms that govern the availing of the Exchange Offer. Every time you wish to use our Exchange Offer, please check these Offer Terms to ensure that you understand our terms and conditions applicable at that point of time. If you do not agree to the Offer Terms, you are advised not to transact on the Platform or avail Exchange Offer. Further, please note that Reliance reserves its right to either change the format and the content of the Platform and/or suspend the operation of the Exchange Offer, inter alia, for support or maintenance work, in order to update the content or for any other reason, at any time.
      3. You agree and acknowledge that we may, at our sole discretion: (a) determine the Used Products eligible for buy-back or exchange; (b) seek such information, details or documents in respect of the Used Products from you as we may deem necessary; or (c) reject Used Products and refuse to provide Exchange Offerfor specified Used Products or identified locations or for any other reason we may determine at our discretion.
    2. ELIGIBILITY
      1. You agree and acknowledge that only the registered users would be entitled to access and/or avail the Exchange Offeron the Platform.
      2. You agree and acknowledge that only 1 (One) Used Product is eligible to be used for Exchange Offerat the time of purchase of 1 (One) New Product from the Platform. Further, it is hereby clarified that the pick-up of the Used Product and delivery of New Product (as purchased on the Platform by you) shall occur simultaneously and that you shall keep ready the Used Products (along with related accessories, if any) during such pick-up.
      3. You agree and acknowledge that the Used Product shall be picked-up by us or our authorised logistic partners and you shall not be entitled to cancel the Exchange Offeror request for return of such Used Product subsequent to such pick-up (including in the event you opt to return the New Product). In the event you refuse to avail the Exchange Offerat the time of pick-up (in presence of the logistic partner) or fail to provide the Used Product in accordance with these Offer Terms, you shall be liable to pay the differential amount to the extent of value of the Used Product to such logistic partner in order to complete the purchase of the New Product.
      4. Subject to these Offer Terms, you agree and acknowledge that the terms of purchase of any New Product (and any benefits, discounts, or warranty associated with it) is distinct, separate and independent from the Exchange Offerprovided by us.
    3. COVENANTS AND UNDERTAKINGS
      1. While accessing and using the Exchange Offer, you hereby agree, acknowledge and undertake that:
        1. The Used Product has not been stolen and you are the sole, absolute and lawful owner of the Used Product and any accessories related thereto and the same is genuine and is not counterfeit, free from any and all encumbrances, liens, attachments, disputes, legal flaws, exchange or any agreement of sale etc;
        2. the Used Product was exclusively used for personal use, and not for business or commercial purposes;
        3. the Used Product distributed as gifts from state sponsored or NGO funded distribution programs are not accepted for exchange;
        4. you will not reproduce, duplicate, copy, sell, trade or resell the Exchange Offerfor any purpose;
        5. you shall format the Used Product; delete all personal data; remove any SIM cards, memory cards embedded or stored within the Used Product, prior to handing over the Used Product to our authorised logistic partners;
        6. sign out of all your accounts and registrations accessible on the Used Product, uninstall all downloaded applications, disable any “Find My Phone” features, and remove/ disable any lock code or passwords prior to handing over the Used Product to our authorised logistic partners. It is clarified that iOS users’ shall have their Apple ID and password ready to remove the “iCloud” lock at the time of pick-up;
        7. the Used Product shall match with the information, details and undertakings furnished at the time of requesting the Exchange Offeron the Platform;
        8. the Used Product was not purchased for and has not been used for fraudulent or criminal purposes;
        9. the IMEI number entered at the time of requesting the Exchange Offeron the Platform is true, accurate, correct and up to date;
        10. the IMEI number entered at the time of requesting the Exchange Offeron the Platform is true, accurate, correct and up to date;
      2. By availing the Exchange Offer, you agree and undertake to transfer all rights, title and ownership in the Used Device to us and/ or our representatives.
      3. You agree and understand that we (or our authorized logistic partners) reserve the right to validate and verify the the physical and functional conditions of the Used Product and match the same to the specifications/details/ information provided by you on the Platform, at the time of pick-up from your location. Such conditions and parameters shall include: (a) IMEI number; (b) power switch ON/OFF; (c) performance of all buttons, internal LCD screen and touchscreen (including cracks, visible lines, spots, water damage, or discoloration); (d) damage on body of the Used Product (for instance, any cracks (visual or internal), missing parts or components of the Used Product); (e) working and physical condition of camera; (f) brand and model of the Used Product; (g) performance and battery condition of the Used Product; and (h) internet access and connection. You agree and understand that any value or quotations provided by us on the Platform are subject to the inspection of the Used Product and no binding offer is made till such inspection and confirmation. We reserve the right to change the value or quotation of the Used Product at any time. You agree not to dispute or contest the final value or quotation, or the mode of evaluation of such final value or quotation.
      4. We reserve the right to reject the Used Product or refuse to provide you with Exchange Offerin the event, at the time of inspection, the Used Product does not fulfil the requirements set forth under these Offer Terms. The decision of Reliance and/or its representatives at the time of inspection shall be final in this regard and shall be binding on you. In such a case, you may either: (a) complete the purchase of the New Product from the Platform by paying the differential exchange amount (as may be intimated on the Platform) to our authorised logistic partner; or (b) not complete the purchase of the New Product.
      5. Refund: You may initiate a request for return and refund in accordance with the terms and within the timelines specified by us on the product details page if you are dissatisfied with the New Product purchased by you at the discounted rate (on availing the Exchange Offer). You agree and understand that we do not have any replacement policy for the products purchased on the Platform and such refund will only be processed upon successful return of the New Product. The refund amount will be credited within a period of 15 (fifteen) days from the date of refund approval to the original payment mode opted by you or in your associated wallet on the Platform (“Wallet”) or in your bank account, as may be chosen by you. In the event multiple modes have been used for making the aggregate payment, we may credit the refund amount (in parts and not collectively) using separate payment modes. We may request you for additional information (like bank account details, contact information, etc.) to enable such refund. You further acknowledge that after initiation of refund, it may take additional time for your refund to reflect in your account which is subject to your financial institution or payment solution provider terms and conditions. Please be informed that we do not make any cash refunds. However, if the refund does not happen by the date advised, you may contact us, and we will gladly help you.
    4. DISCLAIMER
      1. You expressly acknowledge and agree that Reliance makes no representation and disclaim all responsibility and liability for: (a) the completeness, accuracy, availability, timeliness, security, security and non-compatibility or reliability of the Exchange Offer; (b) whether the Exchange Offerwill meet your requirements or be available on an uninterrupted, secure, or error-free basis; or (c) the quotation or value of Used Products estimated on the Platform is and/ or will be complete, exhaustive, or accurate. No advice or information, whether oral or written, obtained through the Platform, will create any warranty or representation not expressly made herein or therein in respect of the quality of the Exchange Offerprovided on the Platform
      2. You expressly agree and undertake to not hold liable or initiate any claim against Reliance, its affiliates, authorised representatives, service providers (including logistic partners, buy-back partners), applicable seller, or any future purchaser of the Product in relation to the adequacy of the quotation or value (if any) of the Used Product provided as part of the Exchange Offer. In the event you do not agree with the value or quotation provided to you for the Used Product, you agree not to avail the Exchange Offer.
    5. INDEMNIFICATION AND LIMITATION OF LIABILITY
      1. To the extent permitted by applicable law, you agree to indemnify, defend and hold harmless Reliance, its affiliates, officers, directors, employees, consultants, licensors, agents, representatives, applicable seller and service providers (including logistic partners, buy-back partners) from and against any and all third- party claims, demands, expenses, losses, liabilities, damages, and/or costs (including reasonable attorney fees and costs) arising from your access to or use of the Exchange Offer, rejection of the Used Product, violation of these Offer Terms, use or processing of the Used Product, or infringement of any intellectual property or other rights of Reliance or any third-party. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us and/or a third party, and you agree to cooperate, at your expense, with our defines of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
      2. To the fullest extent permitted by law, in no event shall Reliance or any of its directors, officers, employees, agents or content or service providers be liable to you for any direct, indirect, special, incidental, consequential, exemplary, special, remote or punitive damage, including, but not limited to damages for loss of profits, goodwill, use, data or other intangible losses arising from, or directly or indirectly related to, the use of, or the inability to use, the Exchange Offeror the content, materials and functions related thereto.
      3. At no instance, Reliance, its affiliates, authorised representatives, service providers (including logistic partners, buy-back partners) shall be liable for your failure to erase any data (including personal data) or remove SIM cards, memory cards, ancillary data or hardware embedded in the Used Product or for any data which may remain un-erased or accessible pursuant to manual erasure/ removal. You shall not hold Reliance or its affiliates, authorised representatives, service providers (including logistic partners, buy-back partners) liable or responsible for retrieval or deletion of any un-erased or un-removed data or components
    6. MISCELLANEOUS

      In addition to these Offer Terms, you will also ensure that you are in compliance with the terms and conditions of the Agreement (including but not limiting to Platform Terms).

    7. GRIEVANCE REDRESSAL

      You may submit any grievance with respect to Platform or the Exchange Offer, including any complaints or grievances with respect to access or usage of Platform in violation of these Offer Terms by any person, to the grievance officer, appointed under the Platform Terms.

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