1 Download the APP V380 install and register Register an account by phone number or Email We recommend using mobile phone registration sometimes the mailbox can not receive verification information 2 Add and Delete a New Device 1 Add a new device Press to add a new device V380 helps new starters to connect the camera to WIFI easily Power on the new camera enter WIFI SSID and password the same WIFI as your smartphone has connectedto Wait for connection After hearing a ding sound from the camera its net indicator lightturns on The camera connects to WIFI successfully Name the camera whatever you like for example V380123 enter its password123456 default Press The camera is online 2 Add a new device by QR code More Add camera by QR Code Enter WIFI SSID and password Next a QR Code emerges scan the QR code Heard wait for connection Connected NET indicator light on enter the password of the cameradefault 123456 Save the deviceIt is online 3 Manual Add This is used to add a new camera that is already on line Which means the camera has already been connected to WIFI and you know the ID and password of the camera 4 Delete a device Android - - - - - - Long - press the camera that is to be deleted a prompt comes out press OK IOS - - - - - - Choose the camera slide to left to delete 3 Live - view and its settings Click to live view Attention- Position preset is a very practical function DO NOT hand-rotate the head of the camera Rotate the camera on phone app to the place you want then press button 1 press OK A camera can support 5 positions preset 4 Alarm Settings 1 Defence Area Learn code with other alarm detectors The camera can support max 64 channels of wireless alarm detectors All the external detectors must learn code with the camera before normal use For example to set up a door sensor as the first detector of the hall choose the hall click button 1 pressOK to code Trigger the door sensor the camera will remember the code and learning is successful There is a blue left to button 1 Binding preset can be done here Press OK and make the doors ensor in position 1 It means the door sensor is set to be in position 1 preset 2 Alarm Settings 3 Alarm pushing settings 4 If you set the right alarm pushing but can not receive alarm messages try to check here Set alarm in terval default 10sCheck if you blo cked the camera If yes just delete it then you can receive alarm messages 5 Record Settings Plug in the SD card when the camera is power off Normally the SD card is with capacity 8-32GB max 128GB If the SD card capacity is above 32GB please format the SD card on PC as FAT32 first SD card in and working well------ record indicator lights on Recording ------record indicator flickers 6 Q and A 1 Cant discover the camera insame LAN Make sure that your phone and the camera connect to the same router 2 The camera cant record Format SD card on phone APP or take out the SD card and format it on PC Then plug in the SD card If record indicator is off it means something wrong with the S D carditself Power off the camera when plug in or take out the SD card 3 Scanning QR code doesnt work Check if the camera is facing straight to the QR code and then move your phone 4 Camera list shows offline Make sure if the camera is successfully connected to network The camera must connect to the router not directly to modern 5 Camera list shows First check if the network indicator light is on If not it means thecamera is not connected to network Second check if you enter the right password 6 Forget the password of the camera There is a reset button hole on the bottom of the camera Reset the camera then the camera restores the default password 123456 7 Mobile phone APP V380 and CMS on PC cant access to the camera simultaneously An account can be used by only one user at the same time Register more accounts for multi-users 8 Cant receive alarm emails Check if the emails are in your spam folder